Something Not Working
If the appliance is not working correctly, please carry out the following checks before contacting your local Zanussi Service Force Centre.
Problem | Possible Cause | Solution |
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No power to the | No power at the socket. | Check there is power at the socket. |
appliance | There is a power cut. | Check there is not a power cut by checking the |
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| household lights. |
| The fuse has blown. | Check the fuse has not blown. |
| Thermostat control knob is set at „0“. | Check the thermostat control knob setting. |
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The temperature in the | The appliance is located in an unsuitable position. | Check the ambient temperature is within the |
appliance is too high |
| appliances operating limits of 16 °C to 32 °C. |
| The thermostat control knob is set too low. | Check that the thermostat control knob is turned to |
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| the correct setting relative to ambient conditions. |
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The temperature in the | The thermostat control knob is set too high. | Set the thermostat control knob to a lower |
appliance is too low |
| position. |
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Excessive frost and ice | The door has been left open. | Check the door has not been left open. |
has built up | Something is obstructing the door. | Check nothing is preventing the door from closing. |
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| The door gasket is dirty. | Check the door gasket is intact and clean. |
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The appliance is noisy. | The appliance is not level. | Check if the appliance stands stable (all four feet |
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| should be on the floor). |
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If after the above checks your appliance still does not operate correctly, contact your local Service Force Centre.
Please note that it will be necessary to provide proof of purchase for any
Power or operation failure:
In case of power failure during the storage of frozen foods, make sure not to open the freezer door. Once the power failure is over, the yellow indicator (3) of the quick freeze function will light up and then, 5 hours after restart, it will automatically go out.
If a short power failure occurs (max. 13 hours) and the product is full, the stored foods will not deteriorate. Otherwise you must use the stored food as soon as possible (if the temperature of the frozen foods rises, their storability will be shorter).
Check stability of product support (all four feet should stand on floor).
If you fail to remedy a problem, please contact the nearest Service Force Centre.
Operation failure
When the electronic system fails to detect the ACTUAL temperature, the alarm indicator will start to flash. The product will continue to operate with the use of a reserve system until the problem is eliminated by the local Service Force agent.
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