ZETA Owners Manual
Acoustic Pro Violin
will not be repaired, and will be returned to the sender upon receipt, at the sender's cost.
2.Pack the product in its original carton with packing materials. In lieu of the original carton, pack the product in an appropriate carton with packing materials.
3.Please include the following information with your ZETA product (preferably typed - if hand written, please be sure this information is legible):
•Full Name
•Mailing Address (No PO BOX Address accepted)
•City, State, Zip/Postal Code
•Country (if other than USA)
•Phone Number(s)
•Email Address
•A photocopy of your original purchase receipt
•Please also include a brief description of what you believe to be the technical difficulty you are experiencing with your ZETA product - include details regarding usage, symptoms, etc.
4.Write the RA number on the outside of the shipping container. Shipments sent to ZETA without a RA number are refused at the sender's cost. The address to send the product to is:
ZETA Music Systems, Inc.
Attn: RA#
2230 Livingston St. Oakland, CA 94606 USA
5.ZETA recommends shipping via UPS, FedEx, or US Post. Be sure to keep your tracking number. We also highly recommend insuring the package for it's full purchase price, and/or manufacturer's suggested retail price.
6.If your ZETA product is under warranty, ZETA will perform any repairs or replacements at no charge. Please note that sender is responsible for charges incurred in shipment of ZETA products both to and from ZETA's factory.
7.If your ZETA product is no longer covered by the warranty, ZETA will bill you for the servicing and return shipping charges. Please be sure to discuss any and all repair charges with ZETA Technical Support. ZETA requires payment in advance via personal check or credit card for repairs and shipping charges.
LIMITED LIFETIME WARRANTY
All ZETA instruments are backed by ZETA's Limited Lifetime Warranty for parts and labor; please note that this includes a separate
6
Copyright 2000 ZETA Music Systems, Inc. All Rights Reserved.
