Make sure your modem has hung up from the previous call. Select Hang Up in your software or type ATH in terminal mode.
On-line Troubleshooting
Problem: Your modem disconnects while communicat- ing with a remote system.
Solution: The remote system has hung up. You need to reconnect.
The telephone line disrupted your call. If your telephone service includes Call Waiting, turn it off by including a special code in the dial prefix (consult your phone company for details).
Someone may be picking up an extension con- nected to the line that your modem is using. If the modem is sharing a telephone line with other telephones, inform the other users when you will be making a data call.
Line conditions may have deteriorated. Recon- nect.
Problem: Your online service or Internet connection seems slow, Web pages appear slowly, and file downloads seem to take too long.
Check your connection speed. Each time you dial in, your call may be routed over different lines. Logging off and redialing can sometimes give you a better connection. With V.90 or K56flex sites you should be able to obtain speeds between 42,000 and 52,000 bps.
If your ISP or online service provides more than one number, try another one. Some are faster than others.
Try different Web pages. Some very popular pages have a lot of traffic and may be slow, es- pecially in the evening.
18 | Quick Start and Reference Guide |
