If the software does not have speaker settings, add one of the AT commands listed below to the initialization string:

L1

for low volume

L2

for medium volume

L3

for highest volume

For example, if you want the volume low and the software uses the initialization string AT &F, change it to AT &F L1.

Dial Troubleshooting

Problem: The modem does not automatically dial a call when you send a Dial command.

Solution: Make sure the modem speaker is turned on in your software so that you can hear dialing sounds. Also make sure that the phone line is plugged in.

Make sure that you are dialing a valid phone number, including any required dial prefixes.

If you are using tone dialing on a line that re- quires pulse dialing, the line may not be able to accept tone-dialed calls. Select Pulse dialing in your software or make sure software dialing prefix is ATDP (for pulse dialing).

Make sure your communications software and modem are configured for the same COM port.

Make sure your modem has hung up from the previous call. Select Hang Up in your software; or type ATH in terminal mode.

Voice Troubleshooting

Problem: Voice features do not work, or they work poorly.

Solution: The PCI faxmodem is designed to work with voice software that is compatible with Windows TAPI (Telephony Application Programming In- terface) or with software that uses IS-101

Chapter 4 Problems and Solutions

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Zoom 1120, 2925 quick start Dial Troubleshooting, Voice Troubleshooting, For low volume, For highest volume

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