•Your modem may not have connected to your Internet service. Turn off the modem, then turn it back on and wait a few minutes for the browser to work. Check your connections.
•Verify that the modem is connected to a jack with ADSL service. Also, make sure there isn’t a phone filter between the modem and the wall jack that the modem is connected to.
•Your phone cord may be defective. Try a different phone cord.
If You Need Help
We encourage you to register your product and to notice the many support options available from Zoom.
Please go to www.zoom.com and select Technical Support. From here you can register your modem and/or contact our technical support experts and/or use our intelligent database SmartFactstm and/or get warranty information.
If you choose to call a Zoom technician, the appropriate number depends on your country:
US: (617)
UK: 0870 720 0090
Portugal: +35 1221451012
Spain: +34 911516304
Switzerland: +41 435000369
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