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•Ping the NBG-415N from a LAN computer.

•Make sure your computer Ethernet card is installed and functioning properly.

3 I cannot ping any computer on the LAN.

•If the LAN LEDs are off, check the cable connections between the NBG-415N and your LAN computers.

•Verify that the IP address and subnet mask of the NBG-415N and the LAN computers are in the same IP address range.

4 I cannot access the Internet.

•Check the NBG-415N’s connection to the broadband modem.

•Turn off and on to restart both the broadband modem and the NBG-415N. If you are using a cable modem, you must first turn off your cable modem and wait for about two to three minutes before you connect the cable modem to the NBG-415N.

•The WAN IP is provided after the ISP verifies the MAC address, host name or user ID. Find out the verification method used by your ISP and configure the corre- sponding fields in the Internet wizard screens or the advanced WAN screen.

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