Troubleshooting

PROBLEM

CORRECTIVE ACTION

 

 

Windows does not

Make sure the ZyAIR is connected to the computer USB port

auto-detect the

properly and then restart your computer. Check the LEDs on

ZyAIR.

the ZyAIR.

 

 

 

Perform a hardware scan by clicking Start, Settings, Control

 

Panel and double-clicking Add/Remove Hardware. (Steps

 

may vary depending on the version of Windows).

 

Follow the on-screen instructions to search for the ZyAIR and

 

install the driver.

 

Check for possible hardware conflicts. In Windows, click Start,

 

Settings, Control Panel, System, Hardware and then click

 

Device Manager. Verify the status of the ZyAIR under Network

 

Adapter. (Steps may vary depending on the version of

 

Windows).

 

Reinstall the driver/utility.

 

 

 

Install the ZyAIR in another computer. If the error persists, you

 

may have a hardware problem. In this case, you should contact

 

your local vendor.

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