Chapter 4 Troubleshooting

4.2 Link Quality

The link quality and/or signal strength is poor.

1Scan for and connect to another AP with a better link quality.

2Move your computer closer to the AP or the peer computer(s) within the transmission range.

3There may be too much radio interference (for example from a microwave oven, or another AP using the same channel) around your wireless network. Lower the output power of each AP.

4Make sure there are not too many wireless stations connected to a wireless network.

4.3Problems Communicating with Other Computers

The computer with the NWD Series adapter installed cannot communicate with the other computer(s).

•Make sure that the AP and the associated computers are turned on and working properly.

•Make sure the NWD Series adapter computer and the associated AP use the same SSID.

•Change the AP and the associated wireless clients to use another radio channel if interference is high.

•Make sure that the computer and the AP share the same security option and key. Verify the settings in the Profile Security Setting screen.

•If you are using WPA(2)-PSK security, try changing your encryption type from TKIP to AES or vice versa.

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NWD Series User’s Guide