ZyXEL G-200 Quick Start Guide

5. Troubleshooting

PROBLEM

CORRECTIVE ACTION

 

 

Windows does not

Make sure the ZyXEL G-200 is properly connected via the USB

auto-detect the

slot and then restart your computer. Once the computer has

ZyXEL G-200.

restarted, check the status of the LEDs on the ZyXEL G-200.

 

 

 

Perform a hardware scan by clicking Start, Settings, Control

 

Panel and then double-click Add/Remove Hardware. (Steps

 

may vary depending on which Windows version you use).

 

Follow the on-screen instructions to search for the ZyXEL

 

G-200 and install the driver.

 

 

 

Check for possible hardware conflicts. In Windows, click Start,

 

Settings, Control Panel, System, Hardware and then click

 

Device Manager. Verify the status of the ZyXEL G-200 under

 

Network Adapter. (Steps may vary depending on the Windows

 

version).

 

Install the ZyXEL G-200 in another computer. If the error

 

persists, there may be a hardware problem. In this case, please

 

contact ZyXEL customer support at 800-978-7222or on the

 

web at http://www.us.zyxel.com.

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