Chapter 2 Alarm Troubleshooting

Alarm Procedures

Step 8 Click Close.

Step 9 If the alarm does not clear, log onto http://www.cisco.com/tac for more information or call TAC to report a service-affecting problem (1-800-553-2447).

2.6.183 TPTFAIL (G-Series)

Major (MJ), Service Affecting (SA)

The Transport (TPT) Layer Failure alarm for the G-series Ethernet (traffic) cards indicates a break in the end-to-end Ethernet link integrity feature of the G1000-2 cards. TPTFAIL indicates a far-end condition and not a problem with the port reporting TPTFAIL.

The TPTFAIL alarm indicates a problem on either the SONET path or the remote Ethernet port that prevents the complete end-to-end Ethernet path from working. If any SONET path alarms such as an AIS-P condition (see page 2-17), an LOP-P alarm (see page 2-80), a PDI-P alarm (see page 2-93), or an UNEQ-P alarm (see page 2-122)exist on the SONET path used by the Ethernet port, the affected port causes a TPTFAIL alarm. Also, if the far-end G1000-2 Ethernet port is administratively disabled or it is reporting a CARLOSS (G Series) alarm (see page 2-33), the C2 byte in the SONET path overhead indicates a PDI-P alarm (see page 2-93)which in turn causes a TPTFAIL to be reported against the near-end port.

When a TPTFAIL alarm occurs, the near-end port is automatically disabled (transmit laser turned off). In turn the laser shutoff can also cause the external Ethernet device attached at the near end to detect a link down and turn off its transmitter. This also causes a CARLOSS condition to occur on the reporting port. In all cases the source problem is either in the SONET path being used by the G1000-2 port or the far- end G1000-2 port to which it is mapped.

Procedure: Clear the TPTFAIL (G-Series) Alarm

Step 1 An occurrence of TPTFAIL on a G1000-2 port indicates either a problem with the SONET path that the port is using or with the far-end G1000-2 port that is mapped to the port. Clear any alarms being reported by the OC-N card on the G1000-2 circuit.

Step 2 If no alarms are reported by the OC-N card, or if a PDI-P alarm (see page 2-93)is reported, the problem might be on the far-end G1000-2 port. Clear any alarms, such as CARLOSS, reported against the far-end port or card.

Step 3 If the alarm does not clear, log onto http://www.cisco.com/tac for more information or call TAC to report a service-affecting problem (1-800-553-2447).

2.6.184 TRMT

Major (MJ), Service Affecting (SA)

A Missing Transmitter (TRMT) alarm occurs when there is a transmit failure on the XTC-14 card because of an internal hardware failure. The card must be replaced.

 

Cisco ONS 15327 Troubleshooting Guide, R3.4

2-120

March 2004

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Cisco Systems ONS 15327 manual Trmt, Procedure Clear the Tptfail G-Series Alarm, 120

ONS 15327 specifications

Cisco Systems ONS 15327 is a high-performance optical networking solution tailored for service providers and enterprises looking to enhance their optical communication infrastructure. This versatile platform is recognized for its robust performance, scalability, and flexibility, making it suitable for a wide array of applications ranging from broadband access to metropolitan area networking.

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