Getting help and technical assistance | IBM Nortel 10 instruction

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IBM Nortel 10 manual Getting help and technical assistance, Before you call, Using the documentation

Contents

Installation Guide Nortel 10 Gigabit Uplink Ethernet SwitchModule for IBM BladeCenter Page Installation Guide First Edition May Chapter 3. Installing and removing options ContentsSafety Chapter 2. Installing and removing the GbE switch module Chapter 6. Updating the software Chapter 7. Parts listingChapter 8. Solving problems Appendix A. IBM Statement of Limited Warranty Z125-4753-08 04/2004 Safety Antes de instalar este produto, leia as Informações sobre Segurança vi Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide To avoid a shock hazard Statement DANGERPage Chapter 1. Introduction Media access control MAC address labelProduct name and serial number label Related documentation SpecificationsMedia access control MAC address v Safety Information Notices and statements used in this document v IBM BladeCenter Management Module Command Line Reference Guide SFP port Major components of the GbE switch moduleInformation panel RS232 serial console port CX4 ports Release latch 4 TX/RX XFP port XFP module Information panel overviewRS232 serial port CX 4 port TX/RX LEDs Chapter 1. Introducing the Gigabit Ethernet switch module 8 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Installation guidelines Chapter 2. Installing and removing the GbE switch module Installing the GbE switch module System reliability considerationsHandling static-sensitive devices 6. Remove the GbE switch module from its static-protective package 12 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Removing the GbE switch module Chapter 2. Installing and removing the GbE switch module 14 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Chapter 3. Installing and removing options Handling an XFP or SFP moduleStatement Appareil A Laser de Classe Installing an XFP moduleDANGER Class 1 Laser Product Laser Klasse Laser Klass Luokan 1 Laserlaite ` Chapter 3. Installing and removing options LINKTX/RX Installing an SFP module Removing an XFP moduleWire tab Protective cap XFP module SFP module Removing an SFP module 20 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Chapter 4. Cabling Connecting the serial console cableDisconnecting the serial console cable Connecting the CX4 module cable Connecting an XFP module cable Disconnecting a CX4 module cable 1. Remove the protective caps from the end of the fiber-optic cable Disconnecting the XFP module cable Connecting the SFP module cableDisconnecting an SFP module cable Chapter 5. Configuring the GbE switch module 26 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide 2. From the I/O Module Tasks menu, click Configuration Establishing a TCP/IP session using the management module External ports Configuring the GbE switch module using TelnetEnabling management over external ports External management Connecting to the GbE switch module Accessing the main menuConfiguring the GbE switch module using the serial-port interface v 9600 baud v 8 data bits v No parity v 1 stop bit v No flow control Initial configuration Logging in to the GbE switch module 3. Locate the I/O Module Firmware VPD section Determining the level of GbE switch module softwareObtaining the latest level of switch software Chapter 6. Updating the software Upgrading the GbE switch module software 3. Click Power Off Modules Resetting and restarting the GbE switch module 36 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Chapter 7. Parts listing 38 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Chapter 8. Solving problems POST errorsRunning POST Failure criticality Diagnostic indicator in40 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Failing functional area Using the documentation Chapter 9. Getting help and technical assistanceBefore you call 42 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Software service and supportHardware service and support Getting help and information from the World Wide Web Part 1 - General Terms Appendix A. IBM Statement of Limited Warranty Z125-4753-08 04/2004What this Warranty Covers What this Warranty Does not Cover What IBM Will Do to Correct Problems How to Obtain Warranty Service Your Additional Responsibilities Exchange of a Machine or Part Governing Law Limitation of Liability Jurisdiction The following is added after the first sentence Part 2 - Country-unique TermsJurisdiction AMERICAS ARGENTINA PARAGUAY COLOMBIAEQUADOR MEXICO UNITED STATES NORTH AMERICACANADA Limitation of Liability The following replaces item 1 of this section HONG KONG S.A.R. OF CHINA AND MACAU S.A.R. OF CHINA CAMBODIA AND LAOSCAMBODIA, INDONESIA, AND LAOS Arbitration The following is added under this heading JAPAN Governing Law The following sentence is added to this sectionMALAYSIA NEW ZEALAND PEOPLE’S REPUBLIC OF CHINA PRCPHILIPPINES SINGAPORE EUROPE, MIDDLE EAST, AFRICA EMEATHE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES 1 “the laws of Austria” in Albania, Armenia, Azerbaijan, Belarus Jurisdiction The following exceptions are added to this section54 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Madagascar, Mali, Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis & Futuna all disputes arising out of this Statement of Limited Warranty or related to its violation or execution, including summary proceedings, will be settled exclusively by the Commercial Court of Paris 5 in Russia, all disputes arising out of or in relation to the interpretation, the violation, the termination, the nullity of the execution of this Statement of Limited Warranty shall be settled by Arbitration Court of Moscow 6 in South Africa, Namibia, Lesotho and Swaziland, both of us agree to submit all disputes relating to this Statement of Limited Warranty to the jurisdiction of the High Court in Johannesburg 7 in Turkey all disputes arising out of or in connection with this Statement of Limited Warranty shall be resolved by the Istanbul Central Sultanahmet Courts and Execution Directorates of Istanbul, the Republic of Turkey 8 in each of the following specified countries, any legal claim arising out of this Statement of Limited Warranty will be brought before, and settled exclusively by, the competent court of a Athens for Greece CONSUMERS How to Obtain Warranty Service The following is added to this sectionEUROPEAN UNION EU THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED AUSTRIA FRANCE AND BELGIUM EGYPT The following paragraphs are added to this sectionThe second paragraph does not apply The following sentence is added to the end of item HUNGARY GERMANY What this Warranty Covers The following is added to this section IRELANDItems for Which IBM is Not Liable SLOVAKIA SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILANDUNITED KINGDOM Types of Warranty Service Part 3 - Warranty InformationWarranty Period Nortel 10 Gigabit Uplink Ethernet Switch Module for IBM BladeCenter 4. Customer Carry-In or Mail-In Service 1. Customer Replaceable Unit “CRU” Service2. On-site Service 3. Courier or Depot Service EU Country Telephone List 7. CRU and Customer Carry-In or Mail-In Service Italy -- +39-800-820-094 Appendix A. IBM Statement of Limited Warranty Z125-4753-08 04/2004 66 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Appendix B. Notices IBM Director of Licensing IBM Corporation North Castle DriveArmonk, NY U.S.A Trademarks Important notes Product recycling and disposalAppendix B. Notices 70 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Battery return program Electronic emission noticesFederal Communications Commission FCC statement European Union EMC Directive conformance statement United Kingdom telecommunications safety requirementIndustry Canada Class A emission compliance statement Australia and New Zealand Class A statement Japanese Voluntary Control Council for Interference VCCI statement Taiwanese Class A warning statement Chinese Class A warning statement 74 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Index A 76 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Index 78 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Page 1P P/N 31R1719