How to Obtain Warranty Service | IBM Nortel 10 guide

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IBM Nortel 10 manual How to Obtain Warranty Service, What IBM Will Do to Correct Problems

Contents

Installation Guide Nortel 10 Gigabit Uplink Ethernet SwitchModule for IBM BladeCenter Page Installation Guide First Edition May Chapter 2. Installing and removing the GbE switch module ContentsSafety Chapter 3. Installing and removing options Appendix A. IBM Statement of Limited Warranty Z125-4753-08 04/2004 Chapter 7. Parts listingChapter 8. Solving problems Chapter 6. Updating the software Safety vi Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Antes de instalar este produto, leia as Informações sobre Segurança Statement DANGER To avoid a shock hazardPage Chapter 1. Introduction Media access control MAC address labelProduct name and serial number label v Safety Information SpecificationsMedia access control MAC address Related documentation v IBM BladeCenter Management Module Command Line Reference Guide Notices and statements used in this document 4 TX/RX XFP port Major components of the GbE switch moduleInformation panel RS232 serial console port CX4 ports Release latch SFP port CX 4 port Information panel overviewRS232 serial port XFP module LEDs TX/RX Chapter 1. Introducing the Gigabit Ethernet switch module 8 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Chapter 2. Installing and removing the GbE switch module Installation guidelines Installing the GbE switch module System reliability considerationsHandling static-sensitive devices 6. Remove the GbE switch module from its static-protective package Removing the GbE switch module 12 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Chapter 2. Installing and removing the GbE switch module 14 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Chapter 3. Installing and removing options Handling an XFP or SFP moduleStatement Class 1 Laser Product Laser Klasse Laser Klass Luokan 1 Laserlaite ` Installing an XFP moduleDANGER Appareil A Laser de Classe Chapter 3. Installing and removing options LINKTX/RX Installing an SFP module Removing an XFP moduleWire tab Protective cap XFP module Removing an SFP module SFP module 20 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Connecting the CX4 module cable Connecting the serial console cableDisconnecting the serial console cable Chapter 4. Cabling Disconnecting a CX4 module cable Connecting an XFP module cable 1. Remove the protective caps from the end of the fiber-optic cable Disconnecting the XFP module cable Connecting the SFP module cableDisconnecting an SFP module cable Chapter 5. Configuring the GbE switch module 26 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Establishing a TCP/IP session using the management module 2. From the I/O Module Tasks menu, click Configuration External management Configuring the GbE switch module using TelnetEnabling management over external ports External ports Connecting to the GbE switch module Accessing the main menuConfiguring the GbE switch module using the serial-port interface v 9600 baud v 8 data bits v No parity v 1 stop bit v No flow control Initial configuration Logging in to the GbE switch module Chapter 6. Updating the software Determining the level of GbE switch module softwareObtaining the latest level of switch software 3. Locate the I/O Module Firmware VPD section Upgrading the GbE switch module software Resetting and restarting the GbE switch module 3. Click Power Off Modules 36 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Chapter 7. Parts listing 38 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Chapter 8. Solving problems POST errorsRunning POST Failing functional area Diagnostic indicator in40 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Failure criticality Using the documentation Chapter 9. Getting help and technical assistanceBefore you call Getting help and information from the World Wide Web Software service and supportHardware service and support 42 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide What this Warranty Does not Cover Appendix A. IBM Statement of Limited Warranty Z125-4753-08 04/2004What this Warranty Covers Part 1 - General Terms How to Obtain Warranty Service What IBM Will Do to Correct Problems Exchange of a Machine or Part Your Additional Responsibilities Limitation of Liability Governing Law AMERICAS ARGENTINA Part 2 - Country-unique TermsJurisdiction Jurisdiction The following is added after the first sentence MEXICO COLOMBIAEQUADOR PARAGUAY Limitation of Liability The following replaces item 1 of this section NORTH AMERICACANADA UNITED STATES Arbitration The following is added under this heading CAMBODIA AND LAOSCAMBODIA, INDONESIA, AND LAOS HONG KONG S.A.R. OF CHINA AND MACAU S.A.R. OF CHINA JAPAN Governing Law The following sentence is added to this sectionMALAYSIA NEW ZEALAND PEOPLE’S REPUBLIC OF CHINA PRCPHILIPPINES SINGAPORE EUROPE, MIDDLE EAST, AFRICA EMEATHE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES 1 “the laws of Austria” in Albania, Armenia, Azerbaijan, Belarus Jurisdiction The following exceptions are added to this section54 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Madagascar, Mali, Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis & Futuna all disputes arising out of this Statement of Limited Warranty or related to its violation or execution, including summary proceedings, will be settled exclusively by the Commercial Court of Paris 5 in Russia, all disputes arising out of or in relation to the interpretation, the violation, the termination, the nullity of the execution of this Statement of Limited Warranty shall be settled by Arbitration Court of Moscow 6 in South Africa, Namibia, Lesotho and Swaziland, both of us agree to submit all disputes relating to this Statement of Limited Warranty to the jurisdiction of the High Court in Johannesburg 7 in Turkey all disputes arising out of or in connection with this Statement of Limited Warranty shall be resolved by the Istanbul Central Sultanahmet Courts and Execution Directorates of Istanbul, the Republic of Turkey 8 in each of the following specified countries, any legal claim arising out of this Statement of Limited Warranty will be brought before, and settled exclusively by, the competent court of a Athens for Greece THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES How to Obtain Warranty Service The following is added to this sectionEUROPEAN UNION EU CONSUMERS FRANCE AND BELGIUM THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED AUSTRIA The following sentence is added to the end of item The following paragraphs are added to this sectionThe second paragraph does not apply EGYPT GERMANY HUNGARY What this Warranty Covers The following is added to this section IRELANDItems for Which IBM is Not Liable SLOVAKIA SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILANDUNITED KINGDOM Nortel 10 Gigabit Uplink Ethernet Switch Module for IBM BladeCenter Part 3 - Warranty InformationWarranty Period Types of Warranty Service 3. Courier or Depot Service 1. Customer Replaceable Unit “CRU” Service2. On-site Service 4. Customer Carry-In or Mail-In Service 7. CRU and Customer Carry-In or Mail-In Service EU Country Telephone List Appendix A. IBM Statement of Limited Warranty Z125-4753-08 04/2004 Italy -- +39-800-820-094 66 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Appendix B. Notices IBM Director of Licensing IBM Corporation North Castle DriveArmonk, NY U.S.A Trademarks Important notes Product recycling and disposalAppendix B. Notices 70 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Battery return program Electronic emission noticesFederal Communications Commission FCC statement Australia and New Zealand Class A statement United Kingdom telecommunications safety requirementIndustry Canada Class A emission compliance statement European Union EMC Directive conformance statement Taiwanese Class A warning statement Chinese Class A warning statement Japanese Voluntary Control Council for Interference VCCI statement 74 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Index A 76 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Index 78 Nortel 10 Gigabit Uplink Ethernet Switch Module Installation Guide Page 1P P/N 31R1719