SpectraLink 8002 Wireless Telephones Configuration and Administration (SIP)

Message

 

Description

 

Action

No SW Found

 

A required software component has

 

Check that the handset license type

 

 

not been identified.

 

(number) has a corresponding entry in the

 

 

 

 

slnk_cfg.cfg file.

 

 

 

 

Check that the pd11wsd.bin and

 

 

 

 

pi110001.bin entries exist in under this

 

 

 

 

license type in the slnk_cfg.cfg file.

Not Installed!

 

A required software component is

 

Check that all required software files are

 

 

missing.

 

on the TFTP server, if over-the-air

 

 

 

 

downloading is being used. If the error

 

 

 

 

repeats, contact Polycom Technical

 

 

 

 

Support.

Press End Call

 

The far end of a call has hung up.

 

Hang up the near end by pressing the END

 

 

 

 

key.

Select License

 

A protocol has not been selected

 

Using the Admin menu, select one license

 

 

from the license option setting.

 

option to allow the phone to download the

 

 

 

 

appropriate software.

Server Busy

 

Handset is attempting to download

 

None, the handset will automatically retry

 

 

from a TFTP server that is busy

 

the download every few seconds.

 

 

downloading other devices and

 

 

 

 

refusing additional downloads.

 

 

Storing Config

 

Handset is storing changes to

 

None. Informational only. The handset may

 

 

handset configuration.

 

display this briefly following a configuration

 

 

 

 

change or software download.

TFTP ERROR(x):yy

 

A failure has occurred during a

 

Error code 01, 02, 07, or 16 - check the

 

 

TFTP software download. (x) = The

 

TFTP server configuration.

 

 

file number which was being

 

Error code 81, the handset will attempt to

 

 

downloaded; yy is an error code

 

 

 

 

download the file again.

 

 

describing the particular failure.

 

 

 

 

For other messages, power off the

 

 

Possible error codes are:

 

 

 

 

handset, then turn it on again to retry the

 

 

01 = TFTP server did not find the

 

 

 

 

download. If the error repeats, note it and

 

 

requested file.

 

 

 

 

contact Polycom Customer Support.

 

 

02 = Access violation (reported

 

 

 

 

 

 

 

from TFTP server).

 

 

 

 

07 = TFTP server reported "No

 

 

 

 

such user" error.

 

 

 

 

16 = No TFTP server address.

 

 

 

 

81 = File put into memory did not

 

 

 

 

CRC.

 

 

 

 

FF = Timeout error. TFTP server

 

 

 

 

did not respond within a specified

 

 

 

 

period of time.

 

 

Too Many Errors

 

The handset continues to reset and

 

Fatal error. Return handset to Polycom.

 

 

cannot be recovered.

 

 

Unknown

 

A phrase is missing from the

 

Obtain new software per Software

xx:yy:zz

 

language file.

 

Maintenance.

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Polycom 8002 manual Crc