Calling and Answering, Answering a Video Call | Polycom HDX Systems

CALLING AND ANSWERING

Calling and Answering

Answering a Video Call

The Polycom HDX system can answer incoming calls in one of these ways:

The system prompts you to answer the calls manually.

The system answers incoming calls automatically.

To answer the call manually:

¾Press Call on the remote control.

If your system is set up to automatically answer calls, the call connects automatically.

Placing a Video Call

You can use your system to place a video call in any of these ways:

Entering a name or number

Choosing a site from:

The Recent Calls list

The Contacts or Speed Dial list

The directory

Calling by Entering a Name or Number

To place a call by entering a name or number:

1.In the dialing field, enter the dialing information. Depending on the capabilities of your system and the system you are calling, the dialing information will look like one of these samples:

10.11.12.13 (IP address—include the dots)

2555 (E.164 extension)

AscotRoom (H.323 name)

stereo.polycom.com (DNS name)

19782922854 (ISDN number)

2.Enter any additional information needed for the call. The available settings depend on the type of call and your system’s configuration. Not all calls require these settings:

Call Quality – Specify the call rate or call type for this call. For most calls, choose Auto to let the system determine the best quality for the call.

Second ISDN number – Use two numbers only when the person you are calling instructs you to do so.

© Polycom, Inc.

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Polycom HDX Systems manual Calling and Answering, Answering a Video Call, Placing a Video Call

Contents

User’s Guide Patent Information Trademark Information Contents Using Microsoft LCS Features with Video Calls User’s Guide Using the Remote Control Calling by Entering a Name or Number Calling and AnsweringAnswering a Video Call Placing a Video Call To place a call from the Recent Calls screen To place a call using the Speed Dial or Contacts listCalling from the Recent Calls List Calling from the Contacts or Speed Dial List To hang up from a call Ending a Video CallCalling from the Directory To place a call from the directory From… You can call… By dialing… Types of Calls You Can Make Adding a Video Call to an Audio-only Call Placing Audio-only Calls and Adding Audio-only SitesPlacing an Audio-only Call Adding an Audio-only Call to a Video Call To hang up from an audio-only call Selecting and Adjusting a Camera or Other Video SourceControlling What You See Ending an Audio-only Call To view your near-site presets Setting and Using Camera PresetsTo adjust a camera using the remote control To move the camera to a preset To see the video in the full screen Switching Between Full Screen Video and the Home ScreenTo store a preset To delete all presets Enabling Dual Monitor Emulation To enable Dual Monitor Emulation To show, move, or turn off the PIP during a call Specifying When to Display the PIPTo specify when to display the PIP Showing, Moving, and Turning Off the PIP Muting the Microphone Adjusting VolumeTo adjust the volume Controlling What You Hear To install the People+Content IP application on a computer Showing ContentShowing Content from a Computer Showing Content with People+Content IP To stop showing content To start showing contentResolution Refresh rates Hz Before the call begins Showing Content from a Document Camera, VCR, or DVD Player To stop showing content with People On Content Showing Content with People On ContentTo show content with People On Content Select People On Content Searching the Directory Working with Directory Entries To add a single-site entry to the directory Adding, Editing, and Deleting Directory EntriesTo add a multiple-site entry to the directory To create a new group Categorizing Directory EntriesTo edit an entry To delete an entry To manually refresh global directory entries Refreshing Global Directory EntriesTo delete a group To assign an entry to a group Hosted by… Lets you include… Supports these calls… Including Multiple Sites in CallsAbout Multipoint Calls Placing a Multipoint Call To configure a meeting password Supplying a Password for Bridge CallsTo place a cascaded multipoint call About Multipoint Viewing Modes Setting DescriptionSystems with See this Hosted by… Allows chair control if… Using Chair Control for Multipoint CallsControlling How the System Answers Multipoint Calls Select this… To do this… View Site Click Place a CallIf you You can do this… By selecting… Are… Release Chair To temporarily refuse incoming calls Temporarily Refusing CallsChanging the Way Calls Are Answered Answering Calls Automatically To mute automatically answered calls Muting Automatically Answered Calls To add or remove LCS contacts for the Polycom HDX system Using Microsoft LCS Features with Video CallsAdding and Removing Microsoft LCS Contacts Viewing Microsoft LCS Contact Status Allowing the Far Site to Control Your Camera Displaying the Far Site’s Name When the Call ConnectsHearing Audio Confirmation When You Dial Customizing Your Workspace To enable audio confirmation Adjusting for Room LightingTo turn backlight compensation on