DIAGNOSTIC & TROUBLESHOOTING
Resetting Your Spa
Like your PC at home, your spa electronics could get corrupted by electrical surges and operate improperly. If your spa system is not operating properly or shows any of the following messages, please reset it before calling for service to see if the malfunction disappears. To reset the spa, shut off the breaker for 5 sec. and turn it back on.
S Y M P T O M M E A N I N GA C T I O N
Spa Inoperative | Power failure outside of spa. |
MESSAGE
Check power source Breaker and GFCI; Reset breaker/GFCI. Call Electrician if it will not start.
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| FLO | Insufficient water flow through Heater. | Clean/change filter element, (see page 4 for filter | |
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| part numbers. | |
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| Check pump for flow, on therapy side, check low | |
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| speed running. On swim side, check circ pump | |
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| running. If ”FLO” remains check need to prime | |
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| the pump(s). | |
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| HILI | HILI message appears if the | Remove the spa cover and let the water temperature | |
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| sensor detects 47.5°C (118°F) at both | cool down to 40°C (104°F). If your spa reaches | |
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| the heater and spa water sensors. | 47.5°C (118°F) again, contact your dealer for service. | |
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| DO NOT ENTER THE WATER. | No action required. | |
ICE | Water in plumbing below 10°C (50°F) |
| Call for service if spa fails to come on. |
Pump will come on to circulate water and then heater. Heater will stay on until water reaches 15.5°C (60°F) or set temperature.
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| LS | Water temperature sensor | Reset spa. If message comes back, call for service. | |
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| SS | High Limit sensor | Reset spa. If message comes back, call for service. | |
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| CP | Circulation pump may be faulty | Check that circulation pump is plugged in, or for | |
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| possible loose connection. If message comes | |
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| back, call for service. This fault will lead to a FLO | |
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| message. | |
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| REL | Relay Error | Relay not closing or opening correctly. Reset. If | |
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| message comes back, call for service. | |
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| HC | Heater Error | Call for service. Heater may have to be replaced. | |
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| P1/P2/P3 | Pump 1, 2 or 3 fault | Check* plug for pump shown. Possible loose | |
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| connection. | |
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| F1/F2/F3/F4 | Blown Fuse | Replace* bad fuse | |
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| BUS | Communication Problem | Reset spa. If message comes back, call for service. | |
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* These procedures should only be performed by persons familiar with electrical work.
ALWAYS SHUT THE POWER OFF AT THE DISCONNECT BEFORE ATTEMPTING THESE PROCEDURES.
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