HOW to Make a Claim

THINGS YOU SHOULD KNOW ABOUT THE EMISSION CONTROLL SYSTEM WARRANTY

MAINTENANCE AND REPAIRS

You are responsible for the proper use and maintenance of the engine. You should keep all receipts and maintenance records covering the performance of regular maintenance in the event questions arise. These receipts and maintenance records should be transferred to each subsequent owner of the engine. MAKITA reserves the rights to deny warranty coverage if the engine has not been properly maintained. Warranty claims will not be denied, however, solely because of the lack of required maintenance or failure to keep maintenance records.

MAINTENANCE, REPLACEMENT OR REPAIR OF EMISSION CONTROL DEVICES AND SYSTEMS MAY BE PERFORMED BY ANY REPAIR ESTABLISHMENT OR INDIVIDUAL; HOWEVER, WARRANTY REPAIRS MUST BE PERFORMED BY MAKITA FACTORY SERVICE CENTER OR SERVICE CENTER AUTHORIZED BY Makita. THE USE OF PARTS THAT ARE NOT EQUIVALENT IN PERFORMANCE AND DURABILITY TO AUTHORIZED PARTS MAY IMPAIR THE EFFECTIVENESS OF THE EMISSION CONTROL SYSTEM AND MAY HAVE A BEARING ON THE OUTCOME OF WARRANTY CLAIM.

If other than the parts authorized by MAKITA are used for maintenance replacements or for the repair of components affecting emission control, you should assure yourself that such parts are warranted by their manufacturer to be equivalent to the parts authorized by MAKITA in their performance and durability.

All repairs qualifying under this limited warranty must be performed by Makita Factory Service Center or service center authorized by MAKITA. In the event that any emission-related part is found to be defective during the warranty period, you shall notify Makita Warranty Service Department at 1-800-4-MAKITA and you will be given the appropriate warranty service facilities where the warranty repair can be performed.