Gateway TWG870 user manual What the Modem Needs to Do Its Job

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Check with your cable company to make sure you have everything you need to begin; they’ll know if you need to install special software or re-configure your computer to make your cable internet service work for you.
Contact Your Local Cable Company
You will need to contact your cable company to establish an Internet account before you can use your gateway. You should have the following information ready (which you will find on the sticker on the gateway):

Chapter 1: Connections and Setup

What the Modem Needs to Do Its Job

￿The Right Cable Company: Make sure your local cable company provides data services that use cable TV industry-standard Euro-DOCSIS compliant and Euro-PacketCable compliant technology.

￿The Internet/Telephony Service Provider (ISP/TSP): Your cable company provides you access to an Internet Service Provider (ISP) and Telephony Service Provider (TSP). The ISP is your gateway to the Internet and provides you with a pipeline to access Internet content on the World Wide Web (WWW). The TSP provides you with telephony access to other modems or other telephony services over the Public Switched Telephone Network (PSTN).

•The serial number

•The model number

•The Cable Modem (CM) Media Access Control (MAC) address

•The Terminal Adapter (EMTA) MAC address

•Security information: Service Set IDentifier (SSID), Encryption key / passphrase (WPA2-PSK by default), channel number. Default values are indicated underneath the modem on the sticker.

Please verify the following with the cable company

￿The cable service to your home supports Euro-DOCSIS compliant two-way modem access.

￿Your internet account has been set up. (The Media Terminal Adapter will provide data service if the cable account is set up but no telephony service is available.)

￿You have a cable outlet near your PC and it is ready for Cable Modem service.

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Illustrations contained in this document are for representation only

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Contents TWG870 Wireless Voice Gateway Page Table of Contents Euro-PacketCable and Euro-DOCSIS compliant Operating InformationProduct Information List of Figures LAN Basic Gateway Wireless Web Page Group Frequently Asked Questions Connections and Setup Introduction Wireless Voice Gateway FeaturesWhat’s on the CD-ROM Computer Requirements IBM PC Compatible MacintoshWall Mounting To do thisPush the unit on to the wall and move it downwards to secure Wireless Voice Gateway Overview Front PanelMTA Rear Panel TEL1 & TEL2Relationship among the Devices What the Modem DoesWhat the Modem Needs to Do Its Job Please verify the following with the cable companyPlease verify the following on the Wireless Voice Gateway Important InformationConnecting the Wireless Voice Gateway to a Single Computer Attaching the Cable TV Wire to the Wireless Voice GatewayConnections and Setup Important Connection Information Ethernet Connection to a Computer Telephone or Fax Connection Multiple-PC ConnectionConnections and Setup Turning on the Wireless Voice Gateway Phone/Fax ConnectionConnections and Setup WEB Configuration Accessing the Web ConfigurationWEB Configuration Outline of Web ManagerGateway Status Web Page Group Software Connection Forcing end user to change the password PasswordWEB Configuration Diagnostics Event Log Initial Scan Backup/Restore Gateway Network Web Page Group LAN IP Address and Subnet MaskWAN Computers Ddns Dynamic DNS service Time server Gateway Advanced Web Page Group Options IP Filtering MAC FilteringPort Filtering Forwarding Port Triggers WEB Configuration RIP Routing Information Protocol Setup DMZ HostGateway Firewall Web Page Group Web Content Filtering TOD Filtering Local Log and Remote Log Gateway Parental Control Web Page Group Basic Gateway Wireless Web Page Group AuthenticationPerformance Security 802.11b/g/n RadioSetting Description Value List or Default Range802.11b/g/n Security Primary Network WEP Encryption 802.1x Authentication WPA/WPA2 WPA-PSK/ WPA2-PSK Automatic Security Configuration But, the default selection will be PIN WEB Configuration Access Control 802.11b/g Advanced Beacon IntervalDtim Interval 54gTM Network ModeOutput Power Fragmentation ThresholdRemote Bridges Wireless BridgingBridging ApplyEnable WMM No-Acknowledgement 802.11e QoS WMM SettingsEnable WMM Power Save SupportGuest Network VoIP Basic Web Page Group Basic LAN Hardware Info CM State Communications Type of CommunicationNetworking Cable Modem CM Section Networking SectionNetworking Three Networking Modes Cable Modem CM Mode Networking Residential Gateway RG Mode Networking Networking Frequently Asked Questions Additional InformationAdditional Information Can’t get the modem to establish an Ethernet connection Can’t access the internetAll of the lights are flashing in sequence Modem won’t register a cable connectionDon’t hear a dial tone when I use a telephone Service Information Glossary Thomson Inc USAFor more information

TWG870 specifications

The Gateway TWG870 is a versatile and robust residential gateway device designed to provide seamless internet connectivity and multifunctional capabilities for home networking. One of its standout features is its integrated DSL modem, which supports ADSL and ADSL2+ standards, ensuring reliable high-speed internet access. With download speeds reaching up to 24 Mbps, users can enjoy smooth streaming, gaming, and web browsing experiences.

Equipped with a built-in 4-port Ethernet switch, the TWG870 allows multiple wired devices to connect directly, enhancing network stability and performance. In addition to the wired connections, the gateway also features integrated Wi-Fi technology, specifically IEEE 802.11n, which offers better coverage and faster speeds compared to previous wireless standards. This enables users to connect their laptops, smartphones, tablets, and smart home devices wirelessly, creating a comprehensive home network without the clutter of cables.

Another significant characteristic of the Gateway TWG870 is its advanced security features. The device supports WPA/WPA2 encryption protocols, which safeguard users' networks from unauthorized access and ensure data privacy. Furthermore, with a built-in firewall, it adds an extra layer of protection against external threats, making it a reliable choice for families and individuals concerned about online safety.

The TWG870 also supports advanced Quality of Service (QoS) features, allowing users to prioritize bandwidth allocation for critical applications such as video conferencing or online gaming. This ensures a lag-free experience even when multiple devices are connected to the network simultaneously.

In terms of physical design, the Gateway TWG870 is compact and features a sleek appearance, making it suitable for placement in various home environments. Its user-friendly interface facilitates easy setup and configuration, enabling users to customize their network settings according to personal preferences.

Additionally, the device is compatible with various operating systems, ensuring broad compatibility across different platforms. With all these features combined, the Gateway TWG870 stands out as a reliable and efficient solution for home networking needs, providing users with the performance and flexibility required in today's connected world.
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