Escient SE-160i user manual Warranty Information

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WARRANTY INFORMATION

Terms of Coverage - Each Escient branded media management system sold comes with a standard one (2) year warranty. This warranty provides no-charge coverage under normal product usage, for a period of one year from the date of registration and/or purchase (whichever is earlier). This warranty program provides the following key features and benefits:

•Twenty four (24) months service, parts and labor.

•No charges to the customer other than in-bound shipping charges which are determined by the shipping method. All return shipments will be via Standard Ground Transportation (approximately 5 business days).

•Twenty four (24) months of regular hour telephone support (8AM to 6PM EDST), Monday through Friday.

•24-hour email response from the Escient Support Website.

•Software maintenance updates provided via a broadband or dial-up Internet connections.

•Access to 24-hour music database and entertainment services providing access to thousands of CD and DVD titles and associated information.

What is Covered - The goal of this warranty is to cover operational problems that might arise with your product during normal use. This includes failure to start, improper operation, or intermittent failures. As part of the warranty, Escient will pay for all labor and materials used in the repair of the system. Escient reserves the right to use new or factory refurbished parts in the repair of these in-warranty systems. Escient will also pay for the return shipment of the repaired system via standard ground transportation. At Escient’s discretion, the Company will repair or replace any system sent in for repair. Upon repair, the product will be new or like-new in condition and will meet all necessary regulatory requirements.

What is Not Covered - Escient products are sold through Escient approved dealers. A number of items must remain intact in order for Escient to verify and validate this warranty. Additionally, there are several conditions which violate Escient’s warranty program. These include:

•The product was not purchased through an approved Escient Dealer.

•Any product, on which the serial numbers has been defaced, modified or removed physically or electronically will not be covered by an Escient warranty.

•Escient will not cover under warranty damage to the product as a result of accident, misuse, abuse, neglect, fire, water, lightning, or other acts of God or nature, improper storage, unauthorized modification, or failure to follow instructions.

•Any type of unauthorized repair or modifications made to the system resulting in damage to the product will not be covered under this warranty.

•Damage caused to the product as a result of improper shipping or installation.

•Any problems related to the use of the product which is not a direct problem with the product.

•Damage caused to the product as a result of improper installation to third party peripherals or products, or incorrect connection to peripheral or products.

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FireBall™ SE-160i User’s Manual

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Contents SE-160i USER’S Manual Testing a Broadband Connection Typing Characters with the RemoteChanging the Current Play Mode Viewing by Genre Setting the Screen Saver PreferencesRecording from the Internal CD Importing Music Files View By Artist View By Title View By Song View By CoverNetworking Server Selection ID3 Tag SupportCentral Distributed About this Manual Record Your Serial Number FireBall SE-160i User’s Manual Trademarks & Service Marks Warranty Information How to Return a Product Contact your dealer Escient Privacy Policy Terms and Definitions Power States Manual Rear Panel Overview Power Guide Channel / Volume ControlUniversal Source Select Transport ControlsTyping Characters with the Remote FireBall SE-160i User’s Manual Audio Outputs = Ntsc RS-232 Connections Ethernet Connections FireBall SE-160i User’s Manual Registration FireBall SE-160i User’s Manual Recording from the Internal CD System Requirements Importing from a PC Importing from a MAC FireBall SE-160i User’s Manual Recording from Other External Sources Erasing a CD-RW Disc Browsing Your Music Library Playing the Current Title View By Artist Changing the Current Play Mode Viewing by Genre Listening to Internet Radio Playing the Current Station Creating Playlists Creating Groups Adding Internet Radio Stations Updating the Internet Radio Stations List Editing Disc Info Editing Track Names FireBall SE-160i User’s Manual FireBall SE-160i User’s Manual FireBall SE-160i User’s Manual Editing Radio Information FireBall SE-160i User’s Manual Editing Groups Deleting Music Deleting Playlists Deleting Groups Creating a Custom MIX CD FireBall SE-160i User’s Manual Duplicating a CD Recording from AN External Source Activation Idle Time Retail Demo Mode Photo Screen Saver Mode Setting Your Time Zone Specify which US time zone your FireBall is locatedCustomizable User Interface Enabling Password Protection Ethernet Settings Server Settings Fireball Music Sharing Selecting the Audio Encoder Type Setting the Disc Insert Preferences Video Format Centering the Fireball Screen Adjusting Your TELLY’S Brightness Adjusting Your TELLY’S Contrast Adjusting Your TELLY’S Sharpness Adjusting Your TELLY’S Color and Tint Installing the ETP Touch Panel Calibrating the Touch Panel Using Your Touch Panel Changing the Touch Panel Button OverlayIR Remote Control Direct Access Codes Function Multi-Key Combinations Function Multi-Key Combinations Playlist HOT Keys Serial COM Ports AMX Getting Information about Your Fireball Restarting the System Updating the Software Setting UP the Fireball WEB Server Using the WEB User InterfaceRemote Control Mode instead of Streaming Client Mode Fireball Music Backup ID3 Tag Support Servers Central Distributed Configuring a Fireball Server NetworkingNetwork Problems Video Specifications NTSC/PALFireBall SE-160i User’s Manual
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