Customer Service Information

If your receiver or transmitter should need servicing under the warranty, please contact:

Customer Service Department

TELEX COMMUNICATIONS, INC. 8601 East Cornhusker Highway, P.O. Box 5579,

Lincoln, Nebraska 68505-5579 U.S.A. Phone: (402) 467-5321 or 465-7021

All claims of defect or shortage should be sent to the above address. When returning items for service, you must provide date and proof of purchase, such as a copy of the sales receipt, to es- tablish warranty. A letter should be included outlining all symptoms and claimed defects. Infor- mation on how the equipment was installed and used is very helpful. Please include your phone number and return address in case our service technicians need to contact you.

Units that have been modified cannot be accepted for repair.

Include all information requested by the Service Department. Then pack the unit as follows:

Check the unit to see that all parts and screws are in place. Then wrap it in heavy paper or put it in a plastic bag. If the original carton is not available, place the unit in a strong carton that is at least six inches bigger in all three dimensions than the unit. Fill the carton equally around the unit with resilient packing material (shredded paper, foam, etc.). Seal it with gummed paper tape, tie it with a strong cord, and ship it by prepaid express, United Parcel Service or insured parcel post to the Telex Service Department.

It is very important that the shipment be well-packed and fully insured. Damage claims must be settled between you and the carrier and this can delay repair and return of the unit to you.

Telex reserves the right to make changes in design and improvement on its product without as- suming any obligation to install the same on any of its products previously manufactured. Fur- ther Telex reserves the right to ship new and/or improved products which are similar to the form, fit and function of products originally ordered.

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ST300, SR-50, SR-400 specifications

Telex has established itself as a leader in professional communication equipment, known for its reliability and advanced technology. Notably, the Telex SR-400, SR-50, and ST300 are celebrated products, each tailored to meet distinct communication needs in various environments, whether for broadcasting, events, or industrial applications.

The Telex SR-400 is a state-of-the-art belt pack intercom designed for clear, robust communication. It features a 4-channel configuration, allowing seamless connectivity with multiple users, making it perfect for live productions and large events. The device is lightweight and ergonomically designed for comfort during prolonged use. One standout feature of the SR-400 is its high-performance audio processing technology, providing crystal-clear voice quality, even in noisy environments. It also comes equipped with an integrated LED indicator for quickly checking battery levels, ensuring that communications remain uninterrupted.

Meanwhile, the Telex SR-50 serves as an essential companion in various communication settings, providing a reliable intercom solution. This model is known for its compact design and ease of use, featuring a straightforward interface that allows users to connect effortlessly. The SR-50 supports multiple channels, offering flexibility in communication by allowing simultaneous conversations. Its durability and high-quality construction make it suitable for rugged settings, from stage environments to industrial applications. The SR-50 also boasts advanced noise cancellation technology, which effectively filters out background noise, ensuring clarity in every message transmitted.

The Telex ST300 is an ingenious solution that combines transmission and reception capabilities in a single unit. This sophisticated device is particularly advantageous in professional broadcasting scenarios and event management, where instant communication is vital. The ST300 supports both wireless and wired connections, making it versatile for various setups. Its advanced encryption technology ensures secure communication, a critical requirement in sensitive environments. The ST300 is user-friendly, with intuitive controls that simplify operation, which is especially beneficial during high-pressure situations.

In summary, the Telex SR-400, SR-50, and ST300 represent the pinnacle of communication technology in their respective classes. Each model is equipped with features that enhance usability, reliability, and audio quality, making them indispensable tools for professionals who demand excellence in communication. Whether for event production, broadcasting, or industrial use, these devices stand out for their innovative technologies and robust performance, solidifying Telex's reputation in the industry.