KVSP/TKVSP Owner’s Manual
Troubleshooting
Problem | Possible Cause | Solution | |
Abnormal vibration. | · Loose or out of balance impeller or | · Check impeller and replace if required. | |
| loose engine | Check engine | |
Will not vacuum or has poor | · dirty debris bag. Hose kit cap missing. | · Clean debris bag. Shake bag clean or | |
vacuum performance | ·Clogged nozzle or exhaust. Excessive | wash. Check for hose kit cap. Unclog | |
| quantity of debris. | nozzle or exhaust. Allow air to feed with | |
| · Improper nozzle height | debris | |
|
| · Adjust nozzle height so that it is closer | |
|
| to the debris | |
Engine will not start. | · Throttle in off position. Engine not in full | · Check stop switches, throttle, choke | |
| choke position. Out of gasoline. Bad or | position and gasoline. Connect spark | |
| old gasoline. Sparkplug wire | plug wire. Clean or replace air filter. Or | |
| disconnected. Dirty air cleaner | contact a qualified service person. | |
|
|
| |
Engine is locked, will not pull | · Debris locked in impeller. Engine | · See page 5. Contact a engine service | |
over. | problem. | dealer for engine problems | |
Nozzle scrapes ground in |
| Adjust nozzle height (See Nozzle height | |
Nozzle height out of adjustment | fine adjustment for hard surfaces on | ||
lowest height setting. | |||
| page 5 | ||
|
| ||
No | · Drive bail not engaged | · Engage the drive bail. | |
| · Drive belt worn or broken | · Check the drive belt. | |
| · Drive clutch cable out of adjustment or | · Check the drive clutch cable (see page | |
| broken. | 12). | |
| · Drive chain off the sprocket. | · Check the drive chain (see page 12). | |
Self propelled drive will not | · Improper drive clutch cable adjustment | · Check the drive clutch cable (see page | |
release | or cable is kinked. | 13). | |
Noisy or broken chain | · No chain lubrication. | · Lubricate chain. | |
| · Chain misalignment or tension. | · Check the drive chain (see page 12). | |
Unit does not | · None | · Push the unit slightly forward then the | |
backwards |
| unit will | |
Too much dust coming from | · Vacuuming very dry, brittle or small | · Switch to felt bag (see page 1 | |
bag. | debris | accessories) |
When servicing engine refer to specific manufacturers engine owner's manual. Engine warranty is covered by the specific engine manufacturer. If your engine requires warranty or other repair work contact your local servicing engine dealer. When contacting a dealer for service it is a good idea to have your engine model number available
for reference (See table page 3). If you cannot locate a servicing dealer in your area you can contact the manufacturers national service organization.
To reach:
American Honda:
Briggs & Stratton:
WARRANTY CLAIM PROCEDURE
Should a BILLY GOAT ® machine fail due to a defect in material and/or workmanship, the owner should make a warranty claim as follows:
•The machine must be taken to the dealer from whom it was purchased or to an authorized Servicing BILLY GOAT Dealer.
•The owner must present the remaining half of the Warranty Registration Card, or, if this is not available, the invoice or receipt.
•The Warranty Claim will be completed by the authorized BILLY GOAT Dealer and submitted to their respective BILLY GOAT Distributor for their territory Attention: Service Manager. Any parts replaced under warranty must be tagged and retained for 90 days. The model number and serial number of the unit must be stated in the Warranty Claim.
•The distributor service manager will sign off on the claim and submit it to BILLY GOAT for consideration.
•
For online product registration go to www.billygoat.com
Part No 891058 | 15 |