Troubleshooting
You can rectify minor faults yourself with the help of the following overview.
If in doubt, please consult the authorized customer service.
Danger
Turn off the appliance and remove the mains plug prior to any care and mainte- nance work.
Repair works may only be performed by the authorized customer service.
Appliance is not running
ÎPull on the lever of the trigger gun; the device will switch on.
ÎCheck whether the voltage indicated on the type plate corresponds to the volt- age of the mains supply.
ÎCheck the mains connection cable for damages.
Pressure does not build up in the appliance
ÎAppliance ventilation: Switch the appli- ance on with the
ÎCheck the water supply.
ÎPull out the sieve in the water connec- tion using
Strong pressure fluctuations
ÎClean
ÎCheck water flow quantity.
Appliance is leaking
ÎSlight leakage from the appliance pump is normal. If the leakage increases con- tact the authorized customer service.
No detergent infeed
ÎDetach spray lance from the trigger gun. Work only with the trigger gun.
ÎClean the detergent suction hose filter.
ÎCheck the detergent suction hose for kinks.
Helpline
KÄRCHER UK Limited operate a helpline allowing customers to discuss any prob- lems experienced with our products.
The helpline operates during normal busi- ness hours and may be busy at peak peri- ods.If you have difficulty getting through we would ask that you try to contact us again later in the day.
The helpline number is 01295 752200, open from 8.30 am to 5.00 pm Monday to Friday.
It helps us if you have the model number and data plate details to hand before mak- ing your call so that we can assist you with your query more effectively.
Alternatively you may write to us at the address below:
KÄRCHER UK Ltd
Kärcher House
Beaumont Road
Banbury
Oxon, OX16 1TB
or
Warranty
The warranty terms published by the rele- vant sales company are applicable in each country. We will repair potential failures of your appliance within the warranty period free of charge, provided that such failure is caused by faulty material or defects in man- ufacturing. In the event of a warranty claim please contact your dealer or the nearest authorized Customer Service centre. Please submit the proof of purchase.