TROUBLESHOOTING
SYMPTOM | POSSIBLE CAUSE | CORRECTIVE ACTION | |
Engine does not crank | Loose battery cables | • Check all battery cable connections |
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| Defective battery | • Test battery. Replace as necessary. |
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| • Check battery charger inline fuse |
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| Improper battery charger function | • Ensure charger is plugged into GFCI | |
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| receptacle |
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| • Check for tripped GFCI receptacle. Reset if | |
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| required. |
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| • Check for tripped breaker in branch circuit | |
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| supplying GFCI. Reset if required. |
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| • Check all charger cable connections for | |
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| cleanness and tightness. |
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| • Check charger lights to verify correct | |
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| operation. See Table A, Page 29. |
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| Fault in starter signal circuit | • Contact a qualified generator dealer for service | |
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| assistance. |
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| Blown control circuit fuse | • Check control circuit fuse. | |
Engine cranks without starting | Low battery | • Test battery. Replace as necessary. |
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| • Ensure charger is plugged into GFCI | |
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| receptacle |
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| • Check for tripped GFCI receptacle. Reset if | |
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| required. |
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| • Check for tripped breaker in branch circuit | |
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| supplying GFCI. Reset if required. |
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| • Check all charger cable connections for | |
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| cleanness and tightness. |
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| • Check charger lights to verify correct | |
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| operation. See Table A, Page 29. |
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| Poor fuel supply | • Ensure all manual shutoff valves are open |
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| • Check for proper fuel supply pressure |
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| • Verify size and fill level of propane tank (LPG | |
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| only) |
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| • Check fuel solenoid voltage during cranking | |
Engine starts then | Low oil pressure | • Check engine oil level |
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immediately shuts down |
| • Check switch for proper function |
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| High engine temperature | • Allow engine to cool, then restart |
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| • Decrease loads on generator |
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| • Check enclosure openings for blockage |
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| • Check oil cooler for blockage | |
No generator output | Main line circuit breaker tripped | • Check breaker. Clear faults, then reclose | |
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| breaker. |
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| Disconnect breaker tripped | • Check for tripped breaker in circuit between | |
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| generator output and transfer switch. Clear | |
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| fault, then reclose breaker. |
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| Generator loss of excitation | • Contact a qualified generator dealer for service | |
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| assistance. |
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| Excitation capacitor failure | • Contact a qualified generator dealer for service | |
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| assistance. |
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| Generator diode or varistor failure | • Contact a qualified generator dealer for service | |
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| assistance. |
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| Generator head fault | • Contact a qualified generator dealer for service | |
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| assistance. | |
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34 |
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