Generac 2500 manual Troubleshooting Points, Problem Cause Correction

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Generac Mega 2500 Extended Life Generator

TROUBLESHOOTING POINTS

PROBLEM

 

CAUSE

CORRECTION

Engine is running, but no

1.

One of the circuit breakers is open.

1.

Reset circuit breaker.

AC output is available.

2.

Fault in generator.

2.

Contact Generac Service Facility.

 

3.

Poor connection or defective

3.

Check and repair.

 

 

cord set.

 

 

 

4.

Connected device is bad.

4.

Connect another device that

 

 

 

 

is in good condition.

Engine runs good at no-load but “bogs

1.

Short circuit in a connected load.

1.

Disconnect shorted electrical

down" when loads are connected

 

 

 

load.

 

2.

Engine speed is too slow.

2.

Contact Generac Service Facility.

 

3.

Generator is overloaded.

3.

See “Don't Overload the

 

 

 

 

Generator”

 

4.

Shorted generator circuit.

4.

Contact Generac Service Facility.

Engine will not start; or starts

1.

On/Off set to OFF.

1.

Set switch to ON.

and runs rough.

2.

Dirty air cleaner

2.

Clean or replace air cleaner.

 

3.

Out of gasoline.

3.

Fill fuel tank.

 

4.

Stale gasoline.

4.

Drain gas tank; fill with fresh fuel.

 

5.

Spark plug wire not connected

5.

Connect wire to spark plug.

 

 

to spark plug.

 

 

 

6.

Bad spark plug.

6.

Replace spark plug.

 

7.

Water in gasoline.

7.

Drain gas tank; fill with fresh fuel.

 

8.

Overchoking.

8.

Open choke fully and crank engine.

 

9.

Excessively rich fuel mixture.

9.

Contact Generac Service Facility.

 

10. Intake valve stuck open or closed.

10.

Contact Generac Service Facility.

 

11.

Engine has lost compression.

11. Contact Generac Service Facility.

 

12. Intake valve stuck open or closed.

12. Contact Generac Service Facility.

 

13. Engine compression lost.

13. Contact Generac Service Facility.

 

14. Failed battery.

14. Replace battery.

Engine shuts down during operation

1.

Out of gasoline.

1.

Fill fuel tank.

 

2.

Low oil level.

2. Fill crankcase to proper level.

Engine lacks power.

1.

Load is too high.

1.

See “Don't Overload the Generator”

 

2.

Dirty air filter.

2.

Replace air filter.

Engine “hunts” or falters.

1.

Choke is opened too soon.

1.

Move choke to halfway position until

 

 

 

 

engine runs smoothly.

 

2.

Carburetor is running too rich

2.

Contact Generac Service Facility.

 

 

or too lean.

 

 

E x t e n d e d L i f e G e n e r a t o r

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Contents Generac Model & Serial Numbers Safety RulesEquipment Description Location of Grounding Wing Nut Grounding GeneratorBefore Starting the Engine Carton ContentsKnow Your Generator Starting the Engine ADD FuelStopping the Engine Battery SafetyCharging a Battery Applying Electrical LoadsWattage Reference Guide Cord Sets for ReceptaclesDON’T Overload the Generator ReceptaclesTo Clean the Generator Service and AdjustmentsEngine Maintenance Generator MaintenanceOther Storage Tips SpecificationsStorage Instructions GeneratorProblem Cause Correction Troubleshooting PointsElectrical Data QTY Description Exploded View Control PanelExploded View Generator Repair Parts Generator Generac Corporation ONE-YEAR Limited Warranty for Portable Generators