Aqua Products AC-6000, AC-4000 owner manual Troubleshooting, Problem Possible Causes What to do

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T R O U B L E S H O O T I N G

Note: evaluating the possible causes for each problem from top to bottom (first to last) will avoid extra labor.

PROBLEM

POSSIBLE CAUSES

WHAT TO DO

 

 

 

 

System is turned off.

Turn Control Knob to the desired setting.

 

Control Knob is set too low in

 

 

relation to chlorination demand

Turn Control Knob higher (clockwise) and/or

 

(e.g. higher number of bathers,

increase pump operation time.

 

warmer weather, increased debris

 

 

in pool).

 

1. Chlorine

Low Salinity

Check the salinity level.

(See “Salinity Indicator” section).

Level Low

 

Pump operation time too short

Run pump at least 8 hours per day (1.5

 

 

turnovers of all the pool water).

 

 

 

 

Check water chemistry; stabilizer should be

 

Low Stabilizer (Cyanuric Acid)

between 40-80 ppm. If low, add stabilizer (See

 

 

“Understanding the Chemistry”).

 

Chemical Imbalance

Check other chemistry and balance

 

chemicals. (See “Understanding the Chemistry”).

 

 

2. Green Pool

Chlorine level too low.

See “Chlorine Level Low” above.

 

 

 

 

System is turned off.

Turn Control Knob clockwise to the desired

 

setting.

 

 

 

 

Check main fuse on bottom of Control Box

 

 

and replace if necessary with a 6.3 Amp 250VAC

3. On/Off Light

Main fuse blew.

6x32mm Slow Blow fuse. One extra fuse is

is OFF: No

 

supplied on the bottom-side of the Control Box

power

 

cover.

 

Breaker jumped

Check the breaker leading to the pool control.

 

Power wires cut,

Check for correct wiring.

 

disconnected, or incorrectly wired.

 

 

 

Other malfunction in Control

Contact warranty hotline.

 

Box.

 

 

4. On/Off Light

System is on. This is

 

is Solid Green

normal.

 

5. Red Flow

This is normal.

 

Light is Off

 

 

 

6. Flow Light is

This is normal at initial start-

Wait a few minutes for air to clear. If

Turning On

continuous, see troubleshooting section “Flow

up or if air bubbles are in pipes.

and Off

Light is Solid Red” below.

 

 

 

This is normal for a few minutes at initial

 

Insufficient water flow from

startup or if air is in the lines.

 

pump to Flow Sensor and Cell.

Clean filters and strainers.

 

 

Check for closed valves, faulty pump, etc.

 

Obstruction or scale

Clean Cell according to instruction

7. Flow Light is

buildup in Cell.

manual. (See “Maintenance” section)

Flow Sensor was not

Turn Flow Sensor so arrow faces

Solid Red

installed in the correct

direction of water flow.

 

direction.

 

 

 

Flow Sensor is not fully

Fully thread the Flow Sensor into the T

 

threaded into the “T”

connector being careful not to damage the

 

connector.

wires or sensors.

 

Cut wires or insufficient

Check the connection to ensure proper

 

wire connections.

wire contact.

 

 

Turn Control Knob higher (clockwise).

8. Power Meter

Control Knob set too low

If the red light above the Power Meter

illuminates or if the lights go up and down,

lights do not reach

 

 

see Troubleshooting Section “Salinity High” below.

100%

 

Dirty Cell, Loose Connection,

See Troubleshooting Section “Salinity Low”

 

 

or Salinity Low.

below.

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Contents Please Note B L E O F C O N T E N T S OperationL C O M E Read and Follow ALL InstructionsSafety Measures Additional Materials RequiredInstall t h e C e l l Install t h e F l o w S e n s o rFlow sensor connectors Cell connectors Bonding Power Cord U n t t h e C o n t r o l B oPage Page R i n g t h e C e l l R i n g t h e F l o w S e n s o rA R T U P Do Not UseGallons Liters L I N I T Y D E M a N D T a B L EL b s E R a T I N G I N S T R U C T I O N S Background Basic OperationN T R O L S Page I N T E N a N C E Cleaning With Optional Cleaning CapCell Maintenance Cleaning Without Optional Cleaning Cap OptionalD E R S T a N D I N G T H E C H E M I S T R Y SaltPage T U R a T I O N I N D E 12.2Troubleshooting Problem Possible Causes What to doCheck the Cell to ensure the blades are Not responding Ten 10 Year Limited Warranty BOX SYKESVILLE, MD

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