Blackberry 2.0.1 manual Change email account options, Troubleshooting Email, Issue

User Guide Messages

•To change the default address you use to send email messages, in the Email drop-down list, tap an email address.

•To change the default address you use to send calendar invitations, in the Calendar drop down list, tap an email address.

Change email account options

1.Swipe down from the top frame.

2.Tap .

•To change message list options and set message alerts, tap Display and Actions.

•To add a signature or set an out-of-office reply, tap Email Preferences.

Troubleshooting: Email

Issue Possible cause or solution

I can't add an email address

Check that you have entered the correct account information for your email address.

If you are trying to add an enterprise email address, contact your administrator. You might need to manually add the email address.

I can't send an email	Check that you are connected to a Wi-Fi network or try connecting to a different Wi-Fi
message	network.
I am not receiving email	Check that you have turned on synchronisation for your email address. On the status bar, tap
messages	> Accounts. Tap an account. Verify that Sync Email is turned on.
	Check that you are connected to a Wi-Fi network or try connecting to a different Wi-Fi
	network.
	Check that your email account password is correct.

I can't see items in a folder By default, only Inbox, Sent Items and Outbox folders are synched. To view messages in your other folders, you might need to refresh the folder.

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