Limited Warranty, To Obtain Warranty Service

Limited Warranty

One Year Limited Warranty

TMAX Digital Inc. warrants this NuVision product against defects in material or workmanship for a period of one (1) year from the date of original purchase (“Limited Warranty period”), and at its own option, to either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. TMAX Digital Inc. will incur no liability whatsoever to provide packaging for warranty items. Upon receipt of the warrantied item, should it be determined that the packaging is insufficient, TMAX Digital Inc may at its discretion, void the warranty. You are responsible for the transportation cost to TMAX Digital Inc. A nominal handling fee does apply. You must receive a return authorization number before sending a unit in for service.

To Obtain Warranty Service:

To contact Customer Support, email cs@nuvision.com or call (800) 890-1288 8:30am PST to 5:30pm PST. You will be instructed on how your claim will be processed. Have pertinent information available including proof of purchase and an understanding of the issue.

You must retain the original bill of sale to provide proof of purchase. Call a customer support representative to assess the problem. No service or shipment will be accepted unless RMA # is provided to you and attached or printed to the shipping carton along with a copy of the bill of sale.

Customer Data:

Customer shall be solely responsible for maintaining backup data necessary to replace Customer data lost or damaged from any cause.

This warranty is effective only if the product was purchased through an Authorized Retail Seller and the unit is operated in North America. You are responsible for all tariffs and taxes imposed to ship or receive warranty or replacement units to and from the U.S. Warranty extends only to defects in materials or workmanship and does not extend to any other products that have been lost, discarded or damaged by misuse, accident, neglect, acts of God, such as lightning, improper installation, improper maintenance or modification. The Limited Warranty ALSO DOES NOT COVER damages of having been previously altered, modified, repaired or serviced by anyone other than the service facilities authorized by TMAX Digital Inc. to render such services. Warranty does not cover cosmetic damage or lost accessories.

This warranty gives you specific rights and these rights may vary from state to state. Some states do not allow limitation on how long the warranty lasts or exclusions or limitation of incidental or consequential damages, so the above may not apply to you.