Troubleshooting
Refer to the statement that most closely matches the nature of the problem before sending the projector for repairs. If the problem persists, contact your local reseller or service center.
Please refer to “LED Indicator Messages” (p.30) as well.
Problem: | - | Solutions |
If no lights or sounds turn on: | - | Be sure that the power cord is securely connected |
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| to the projector and the other end is plugged into an |
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| outlet with power. |
| - Be sure the main power switch is turned on. | |
| - Press the power button again. | |
| - Unplug the power cord and wait for a short while, | |
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| then plug it in and press the power button again. |
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If a “scanning” or “waiting” | - | Press the Source button on the projector or remote |
message is displayed on a blank |
| control one or more times until the correct source |
screen: |
| name is selected. |
| - | Be sure the external source is turned on and |
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| connected. |
| - For a computer connection, ensure your notebook | |
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| computer’s external video port is turned on. Refer |
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| to the computer manual. |
If the wrong input source is | - | Press the Source button on the projector or the |
displayed: |
| remote control one or more times to select another |
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| active input source. |
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If the image is out of focus: | - | Be sure the lens cover is open. |
| - | While displaying the |
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| focus ring. (The image size should not change; if it |
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| does, you are adjusting the zoom, not the focus.) |
| - Check the projection lens to see if it needs cleaning. | |
| - | For a computer connection, set the display |
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| resolution as the computer to the same resolution |
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| as the projector, 800 × 600 or 1024 × 768. If the |
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| computer has multiple monitors, adjust the resolution |
of the monitor assigned to the projector.
- For a computer connected to the