Classe Audio CP-500 Only one speaker seems to be playing, IR remote control seems not to function

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Important!

Important!

•If your preamplifier was plugged in properly, try the following: put it in standby, switch off the main power switch in the back, and unplug the unit for at least thirty seconds before trying to power it up again. (Sometimes a brownout of short-term loss of power might require a restart.)

Make sure to power down your power amplifier BEFORE doing the restart.

•If none of these solutions work, please consult your Classé dealer for assistance. Never attempt to replace an internal fuse. There are no user-serviceable parts inside your unit.

3.Only one speaker seems to be playing.

•Check the main balance control setting of the CP-500 by pressing the Menu button, followed by the balance button (or simply press Bal on the remote control).

•Does the problem occur with all inputs? If so, check the interconnect cables between the preamp and the power amp. If no fault is found there, check the speaker wires for secure connections.

Be certain that the power amplifier is off before checking any connections between the preamplifier and power amplifier, or between the speakers and the power amplifier.

•If the problem occurs only with a particular input, check the input balance control setting of that particular input:

Menu ➝ system setup ➝ input ➝ input name ➝ balance where input name is the particular input in question.

•If the input balance appears to be correct, check the interconnect cables between the corresponding source component and the CP-500.

4.The IR remote control seems not to function.

•Ensure that there are no obstacles between the IR remote and the IR sensor (located to the right of the Mute button).

•If the batteries are weak, replace them with fresh ones.

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Contents CP-500 Preamplifier Page Important Safety Instructions Contents Welcome to the Classé family Word about installationPlacement Ventilation Custom installations Serial number Unpacking and PlacementOperating voltage Warm up/break-in period Please read this manual… Special Design Features Extensive listening tests Extraordinary longevity Front Panel Standby button & LED indicatorLCD touchscreen Menu buttonMute button IR windowVolume Knob Tape Input Rear PanelSingle-ended RCA inputs Ground terminalBalanced XLR inputs Tape outputSingle-ended RCA main outputs Balanced XLR main outputs RS-232 Control Port Classé can Bus Control PortsIR Input and Output AC Mains Power Switch DC Trigger Input and OutputAC Mains Input Remote Control Input Selection and VolumeBasic Functions Fkey Controls Navigation KeysOperational menu Menu SystemMain menu system System setup Rotary Page Input Page Phono gain Triggers Max volume Teach IR Display setup Main balance Remote Fkeys Version info Sensors StatusTroubleshooting Everything appears to be on, but there is no soundThere is no sound and the Standby LED is not lit Only one speaker seems to be playing IR remote control seems not to functionThere is a mechanical hum coming from the unit There is a hum coming out of the speakersCleaning the cabinet Care and MaintenanceSpecifications Dimensions V2.5 080906

CP-500 specifications

The Classe Audio CP-500 is a high-performance stereo preamplifier that has become a staple in the audiophile community due to its impressive sound quality and innovative design. This preamp is crafted with meticulous attention to detail, aimed at delivering pure audio fidelity and an immersive listening experience.

One of the standout features of the CP-500 is its lightweight yet robust chassis, which is designed to minimize resonance and interference, ensuring that the signal path remains clean. The unit incorporates a sophisticated custom power supply that provides stable and reliable energy, reducing noise and enhancing overall performance.

At the heart of the CP-500's design is its high-quality analog signal path. The preamplifier uses high-grade components, including premium capacitors and resistors, to retain the integrity of the audio signal. This design philosophy is reflected in the preamp's exceptional frequency response and low total harmonic distortion (THD), making it a superb choice for discerning listeners who demand the best from their audio systems.

The CP-500 also features balanced and unbalanced inputs and outputs, providing flexibility for various system configurations. The inclusion of both XLR and RCA connectivity allows users to seamlessly integrate the preamp into their setups, whether they use studio-grade equipment or home audio devices. Additionally, it supports multiple source inputs, making it versatile for any audio collection.

Another notable characteristic is the preamp's intuitive user interface. The front panel includes a clear display and ergonomically placed controls, making it easy to navigate through various settings and source choices. The remote control adds convenience, allowing users to adjust volume levels and switch inputs from anywhere in the listening environment.

Classe Audio places a strong emphasis on compatibility, particularly with their amplifiers, ensuring that the CP-500 works harmoniously with their line of high-performance power amplifiers. This synergy allows for an optimal audio experience, highlighting the capabilities of both the preamp and amplifier, resulting in sound that is both dynamic and nuanced.

In conclusion, the Classe Audio CP-500 preamplifier is a prime example of high-fidelity audio engineering. Its combination of superior build quality, advanced technology, and elegant design makes it an excellent choice for audiophiles seeking to elevate their sound systems. Whether used for critical listening or simply enjoying music, the CP-500 delivers an exquisite sonic experience that stands the test of time.
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