Chapter 4 – FAQs
What do I do when the battery discharges and will not charge in the unit?
•There are several fused circuits in the Hammerhead designed to protect the core electronics. In the event that the unit will not initiate the charge cycle, there may be a blown fuse in the circuit. See Battery Use and Care in Chapter 2 for more information on charging your battery(s).
What external peripherals does the Hammerhead RT support?
•The Hammerhead RT has a Type III CardBus/PCMCIA slot which will accommodate either one Type III card or up to two Type II devices.
How can USB networking be utilized in the Hammerhead?
•WalkAbout manufactures Desk Dock and Wall Dock solutions with a USB network adapter that communicates to the Hammerhead via the docking connection and connects to the network hub by way of standard network patch cabling.
•USB functionality is supported under Windows ’98, 2000, XP Pro and XP Tablet PC Edition.
How can USB be utilized in the Hammerhead?
•The Hammerhead is manufactured with a single USB connection on the side of the unit. This USB connection can be used for a wide variety of USB type devices.
•There is also an additional USB port in the champ connector, available on the desk dock, vehicle dock, and wall dock.
What are WalkAbout’s Technical Support hours of operation?
•WalkAbout staffs the Technical Support department Monday through Friday 8:00 AM to 8:00 PM Eastern Standard Time.
What is your best screen for direct sunlight on the Hammerhead RT?
•WalkAbout’s
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Chapter 4 – FAQs
Is the heater package available on the Hammerhead RT?
•The optional hard drive heater and screen heater that activates at 20 F is available on both the RT800 and RT933.
Can I purchase a carry case for the Hammerhead RT800?
•The RT800 comes with shock absorbing rubber bumpers and removable rugged carry handle that eliminate the need for a carry case. The RT933 design does not have the rubber bumper system but comes with a padded carry case for added protection.
Can I use a Hammerhead XRT carry case on my Hammerhead RT933?
•No. Although the physical dimensions of the Hammerhead XRT and the Hammerhead RT933 are the same, the required carry case openings for the power switch, speaker and
Are the power requirements and physical connection the same on both the Hammerhead XRT and Hammerhead RT?
•Both the XRT and the RT800/933 use the same AC power supplies and docking stations.
Are the PCMCIA doors the same for the Hammerhead XRT and the Hammerhead RT?
•PCMCIA doors for the XRT and RT product lines are not interchangeable. Both have comparable PCMCIA door options but the screw hole locations and surface sealing areas are slightly different.
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