Intel vPro, Centrino Pro quick start

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Intel® vPro™ and Intel® Centrino® Pro Processor Technology Quick Start Guide

Export or Import Intel AMT IDs) that you enter the same password in the field that says “Specify Intel vPro ME password (for Intel AMT 2.5 or greater only)”. This needs to be filled in for any Intel vPro machine of 2.1 or greater.

Intel vPro machine was discovered through UDD (Unmanaged Device Discovery) when a network scan was run, but the Intel AMT option and Move to Management Database option are grayed out.

This error will occur if you run a network scan on the segment the Intel vPro machine resides on and it has not completed the provisioning process and does not have a LANDesk client agent installed. Use the same troubleshooting techniques as listed in troubleshooting item #1

Intel vPro machine shows up in my managed device inventory, but none of the Intel AMT options are available.

This is another symptom of the Intel vPro machine not completing the provisioning process. Please refer to troubleshooting item #1 to resolve

A second log file is also available to help understand the link between the Intel AMT client, backend services (provision server, DNS, DHCP, LDAP and AD) and also LANDesk Management Suite 8.8. The second log file shows the actual process between the Intel AMT client, your Domain services, provision server and LDMS. In the examples below you can see exactly what is happening between the Client (in the provisioning process with RCT) and the backend infrastructure, the first example shows a successful provisioning using the RCT process where the Cert and hash were utilized to do the actual provisioning. Note the third and fourth entries where the Domain responded with the FQDN and the actual host name of the client being provisioned. The rest of the log shows each action and the response from the client.

The second log file shows a failed provision process and if you look at the third and fourth entries you can see that the Domain did not offer the FQDN in the third entry and the fourth line presents with the clients IP address instead of the client name. This is a fairly common situation where the Domain does not resolve to the client for some reason. Some of the problems here are multiple client names with the same IP address in the DNS forward or reverse lookup zones, other problems can be if the DNS and DHCP service do not cleanup or resolve released IP addresses. Poor infrastructure (whether maintenance or implementation) is the lions share of why provisioning fails, the log files helps point you to where the problems are.

1.From the LDMS VM open Windows Explorer

2.Select Program Files>LANDesk>Management Suite>AMTPROV

3.Open the AMTProvMgr2.log

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Contents Guide Centrino Pro Processor Technology Quick Start GuideContents Preface Intended AudienceWhat This Document Contains Process Overview Where do I go from here? Deciding Which Provisioning Mode to UseProcess Flowchart Deploying Intel vPro Using SMB Basic Mode ProvisioningVerify Intel vPro Client Windows Drivers Configure Existing IT InfrastructureChoose Dhcp or Static IP Addressing for Client Systems Set Firewall/Router PortsEnsure Management Console Has the Correct Intel AMT Support Set PasswordSelect TLS or non-TLS mode Configure Intel vPro Client BiosConfirm You Have the Latest Bios and Firmware Version Change the Intel MEBx PasswordSet Additional Intel MEBx Parameters Select an IP Addressing SchemeDiscovery With the LANDesk Agent Installed on the Client Discovery Without the LANDesk Agent Installed on the ClientDiscover Intel vPro Clients Through the Management Console Test Intel vPro Client FunctionalityPage Updating Procedures to Include Intel AMT Features Post ConfigurationUsing Agent Presence AP Adding New DevicesSystem Defense SD Using LANDesk* Out-of-Band Monitor Amtmon FeaturesPage Process Flowchart Setup Intel vPro Enterprise Setup and Configuration FlowSQL DB Dhcp DNS Database Server Integration Set Firewall/Router Ports Open for Management TrafficSet Intel vPro Password and TLS mode in Management Console Configure Intel vPro Client Authentication Settings Set Intel MEBx PasswordSelect TLS Advanced mode or non-TLS Standard mode Page OEM Pre-configuration Factory State to Configured State Management console Page Page Discover Intel vPro Clients through the Management Console Test Intel vPro Client Functionality From LANDesk Network Settings o User Accounts Using LANDesk* Out-of-Band Monitor Amtmon Features Page PID Appendix a TroubleshootingPage An example of Successful Provisioning Page An example of an unsuccessful Provisioning Page Page Appendix B Glossary of Terms used in this guide

Centrino Pro, vPro specifications

Intel vPro and Centrino Pro are advanced technologies designed to enhance business computing environments, providing a blend of performance, security, and manageability. These technologies are specifically aimed at IT professionals and organizations looking to streamline their operations and protect sensitive data.

Intel vPro technology is built for today’s enterprise needs, incorporating a set of hardware and software features that allow for advanced security, remote management, and increased performance. One of the core features of Intel vPro is its Hardware Shield, which provides security at the firmware level, helping to protect against threats before they even reach the operating system. This feature enhances the overall security posture of devices while enabling IT departments to respond more effectively to potential threats.

Another prominent aspect of Intel vPro is its remote management capabilities, which include Intel Active Management Technology (AMT). AMT allows IT administrators to manage devices even when they are powered off or have a corrupted operating system. This capability significantly reduces downtime and improves productivity, as IT support can troubleshoot and resolve issues remotely without needing physical access to the machine.

Centrino Pro, on the other hand, focuses on delivering performance and power efficiency for mobile computing. It integrates Wi-Fi capabilities with advanced security features, enabling users to stay connected securely while on the move. Centrino Pro technology includes Intel's power management capabilities, which optimize battery life and enhance the performance of mobile devices.

The combination of Intel vPro and Centrino Pro offers features like Intel Trusted Execution Technology (TXT), which helps to protect virtual machines and sensitive data from attacks. Additionally, these technologies support enhanced multitasking capabilities, powered by Intel's robust processors, ensuring that business applications run smoothly and efficiently.

Both Intel vPro and Centrino Pro are designed with scalability in mind, allowing organizations to easily deploy and manage multiple devices across various locations. This scalability is an essential characteristic for businesses that require flexibility in their IT infrastructure without compromising performance or security.

In summary, Intel vPro and Centrino Pro represent a powerful suite of technologies tailored for enterprise environments. With features focused on security, remote management, and efficient mobile computing, they help organizations optimize their IT strategies and foster a secure and productive workplace.
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