Intel SE7221BA1-E manual No Characters Appear on Screen, Characters Are Distorted or Incorrect

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Troubleshooting

No Characters Appear on Screen

Check the following:

Is the keyboard functioning? Test it by turning the “Num Lock” function on and off to make sure the Num Lock light is functioning.

Is the video monitor plugged in and turned on? If you are using a switch box, is it switched to the correct system?

Are the brightness and contrast controls on the video monitor properly adjusted?

Is the video monitor signal cable properly installed?

Does this video monitor work correctly if plugged into a different system?

Is the onboard video controller enabled in the BIOS?

Remove all add-in cares and see if the video returns. If successful, add the cards back in one at a time with a reboot between each addition.

Make sure the memory DIMMs comply with the system requirements.

Make sure the memory DIMMs have been populated according to the system requirements.

Remove the memory DIMMs and re-seat them.

Make sure the processor(s) comply with the system requirements.

Make sure the processor(s) have been populated according to the system requirements.

Remove the processor(s) and re-seat them.

If you are using an add-in video controller board, do the following:

1.Verify that the video works using the onboard video controller.

2.Verify that the video controller board is fully seated in the server board connector.

3.Reboot the system for changes to take effect.

4.If there are still no characters on the screen after you reboot the system and POST emits a beep code, write down the beep code you hear. This information is useful for your service representative.

5.If you do not receive a beep code and characters do not appear, the video display monitor or video controller may have failed. Contact your service representative or authorized dealer for help.

Characters Are Distorted or Incorrect

Check the following:

Are the brightness and contrast controls properly adjusted on the video monitor? See the manufacturer’s documentation.

Are the video monitor’s signal and power cables properly installed?

Does this video monitor work correctly if plugged into a different system?

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Intel® Entry Server Board SE7221BA1-E User Guide

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Contents Intel Entry Server Board SE7221BA1-E User Guide Disclaimer Manual Organization Product AccessoriesPreface About this ManualAdditional Information and Software Server Board FeaturesSafety Information Safety Cautions 重要安全指导 Avvertenza Italiano Contents Regulatory and Certification Information Intel Server Issue Report FormTables FiguresFeature Description Server Board FeaturesLAN Server Board Features DescriptionE F G H CC AA EE DD BB Z Y Connector and Component LocationsLED Color LED State Description Back Panel ConnectorsHardware Requirements ProcessorMemory Power Supply Before You Begin Hardware Installations and UpgradesInstallation Precautions Hardware Installations and UpgradesChannel a Installing and Removing MemoryGuidelines for Dual Channel Memory Configuration Tools and Supplies NeededUse DDR2 DIMMs Installing DIMMsRemoving DIMMs Installing a DimmInstalling a Processor Installing or Replacing the ProcessorLift the load plate. Do not touch the socket contacts Remove the Processor from the Protective Processor Cover Installing the Processor Fan Heat SinkRemoving the Processor Installing and Removing a PCI Express* x8 CardConnecting the Processor Fan Heat Sink Cable Installing a PCI Express* x8 CardRemoving the PCI Express* x8 Card Replacing the Backup BatteryPrécaution Varo Προσοχή Ettevaatust Attenzjoni Upozornenie Server Utilities Using the Bios Setup UtilitySetting the Bios Configuration Jumper Block Clearing PasswordsUpdating the Bios Updating the Bios with the Iflash Memory Update UtilityObtaining the Bios Update File Recovering the Bios Updating the BiosServer Utilities First Steps Checklist Troubleshooting Resetting the System Problems following Initial System InstallationVerifying Proper Operation of Key System Lights Hardware Diagnostic TestingSpecific Problems and Corrective Actions Power Light Does Not LightConfirming Loading of the Operating System Characters Are Distorted or Incorrect No Characters Appear on ScreenSystem Cooling Fans Do Not Rotate Properly Diskette Drive Activity Light Does Not LightCD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light Problems with Network System Boots when Installing PCI CardCannot Connect to a Server Problems with Newly Installed Application Software LED Information Bootable CD-ROM Is Not DetectedDevices are not Recognized under Device Manager Hard Drives are not RecognizedError Message Explanation Bios Post Beep CodesBios Beep Codes Bios Error MessagesTroubleshooting Regulatory and Certification Information Regulatory and Certification InformationCertifications / Registrations / Declarations Regulatory Compliance Country Marking Product Regulatory Compliance MarkingsElectromagnetic Compatibility Notices Vcci Japan Cnca CCC-China World Wide Web Telephone Getting HelpLatin America Intel Server Issue Report Form Intel Server Issue Report FormChassis Model DIMM2A Vendor/part number Intel SC5200 Base P32 Segment a PCI 32/33 Peripheral Card Or Peripheral Description DriverBase FW Rev# Revision Address P64 Segment C PCI-X 64/133 P64 Segment B PCI-X 64/100Complete Problem Description