Intel SHG2 manual More Problem Solving Procedures, Preparing the System for Diagnostic Testing

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More Problem Solving Procedures

This section provides a more detailed approach to identifying a problem and locating its source.

Preparing the System for Diagnostic Testing

CAUTION

Turn off devices before disconnecting cables: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral devices.

1.Turn off the system and all external peripheral devices. Disconnect all of them from the system, except the keyboard and video monitor.

2.Make sure the system power cord is plugged into a properly grounded AC outlet.

3.Make sure your video display monitor and keyboard are correctly connected to the system. Turn on the video monitor. Set its brightness and contrast controls to at least two thirds of their maximum ranges (see the documentation supplied with your video display monitor).

4.If the operating system normally loads from the hard disk drive, make sure there is no diskette in drive A. Otherwise, place a diskette containing the operating system files in drive A.

5.Turn on the system. If the power LED does not light, see “Power Light Does Not Light” on page 82.

Monitoring POST

The server may start to beep while booting. These beeps identify system events. The following gives a description of possible beep codes.

Table 6. Beep Codes

Beep Code

1

1-2

1-2-2-3

1-3-1-1

1-3-1-3

1-3-3-1

1-3-4-1

2-1-2-3

2-2-3-1

Description

One short beep before boot (this is normal, not an error)

Search for option ROMs. One long, two short beeps on checksum failure

BIOS ROM checksum

Test DRAM refresh

Test 8742 Keyboard Controller

Auto size DRAM, system BIOS stops execution here if the BIOS does not detect any usable memory DIMMs

Base RAM failure; BIOS stops execution here if entire memory is bad

Check ROM copyright notice

Test for unexpected interrupts

For additional information regarding monitoring POST, see Chapter 4.

Solving Problems

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Contents Intel Server Board SHG2 Product Guide Disclaimer Contents Upgrading Configuration Software and UtilitiesSolving Problems Technical ReferenceRegulatory and Integration Information Index Equipment Log WorksheetTables Viii Description Server Board FeaturesFG H Back Panel ConnectorsCC BB AA KK LL WV U T S R Server Board Connector and Component LocationsMemory ProcessorVideo Add-in Board ConnectorsIDE Controller Scsi ControllerModular RAID Capable PCI-X Slot USB InterfaceNetwork Controllers Network Teaming FeaturesAdaptive Load Balancing Adapter Fault ToleranceKeyboard and Mouse SecuritySecurity with Mechanical Locks and Monitoring Software Locks Using PasswordsSummary of Software Security Features Secure ModeDescription Safety Cautions Server Board InstallationTools and Supplies Needed Before You BeginPower Supply Safety and Regulatory ComplianceMinimum Hardware Requirements ProcessorInstallation Notes Installation ProceduresInstalling the I/O Gasket and Shield Attaching the Label to the I/O Shield Attaching the Gasket to the I/O ShieldInstalling the I/O Shield Installing the I/O ShieldDimm Locations Installing MemoryInstalling Memory Configuring Chassis StandoffsPlacing the Server Board in the Chassis Installing the Server BoardInstalling the Retention Brackets Installing the ProcessorsOpening Socket Lever and Attaching Processor Apply thermal grease to the processor as shown Attaching the Heat Sink and Retention Clip Installing the Processor Wind TunnelAttaching the Wind Tunnel Assembly Attaching the Wind Tunnel Intake and Exhaust II JJ CC BB Making Connections to the Server BoardCable Routing Intel SC5200 Base Chassis Intel SC5200 Hot-Swap, Redundant Power Server Chassis NoteIntel SC5200 Base Server Chassis Note IDE or Scsi CablesFloppy and Front Panel Cables Cable Routing Intel SC5200 Hot-Swap, Redundant Power ChassisInstalling the Serial B Cable Installing the Serial B CableMaking Back Panel Connections Finishing UpSelect Format Service Partition and Install Software Installing a Service Partition on the Server OptionalInstalling Intel Server Management Installing your Operating SystemMake a Selection drop-down menu, select Install SMaRT Tool Installing Intel SMaRT ToolUpgrading Memory Processors Adding or Replacing a Processor Opening Socket Lever and Attaching Processor Apply thermal grease to the processor as shown Installing the Processor Wind Tunnel Attaching the Heat Sink Fan to the Air Intake Assembly Attaching the Wind Tunnel Intake and Exhaust Removing a Processor Replacing the Backup BatteryReplacing the Back up Battery Intel Server Board SHG2 Product Guide Hot Keys Configuration Software and UtilitiesPower-On Self-Test Post Record Your Setup Settings Using Bios SetupIf You Cannot Access Setup Starting SetupCreating SSU Diskettes Using the System Setup UtilityWorking with the GUI Running the SSUSetting Passwords and Security Options Setting Boot Device PriorityCustomizing the SSU Interface Exiting the SSUSetting the Admin Password Setting the User PasswordSetting Security Options Viewing FRU Information Viewing the System Event LogUpdating System Firmware and Bios Updating the BiosViewing Sensor Data Records Saving a Configuration Saving and Restoring the System ConfigurationUpdating the Firmware Verifying the FirmwareSetting Up Email Alerts Restoring a ConfigurationSetting Up Paging Alerts Alerting for Platform EventsFrom the Options menu, choose Configure Event Actions Setting Up LAN AlertsManaging the Server Remotely Setting Up Remote LAN AccessSetting Up Remote Modem or Serial Access When to Run the Frusdr Load Utility Frusdr Load UtilityWhat You Need to Do Parsing the Command Line Command Line FormatHow You Use the Frusdr Load Utility Displaying Usage InformationDisplaying SM Bios Area Using Specified CFG FileUpdating the SDR Nonvolatile Storage Area Preparing for the Upgrade Upgrading the BiosRecording the Current Bios Settings Obtaining the Upgrade UtilityCreating the Bios Upgrade Diskette Upgrading the BiosChanging the Bios Language Recovering the BiosMaking a BMC Firmware Update Diskette Using the Firmware Update UtilityMaking the Update Diskette Bootable Updating the BMC FirmwareMaking a FRU/SDR File Update Diskette Recovering the BMC FirmwareUpdating the FRU/SDR Files Updating the FRU/SDR FilesRunning the Scsi Utility Using the Adaptec Scsi UtilityResetting the System Solving ProblemsChecklist Initial System StartupAfter the System Has Been Running Correctly Running New Application SoftwareMore Problem Solving Procedures Preparing the System for Diagnostic TestingMonitoring Post Power Light Does Not Light Specific Problems and Corrective ActionsVerifying Proper Operation of Key System Lights Confirming Loading of the Operating SystemCharacters Are Distorted or Incorrect No Characters Appear on ScreenSystem Cooling Fans Do Not Rotate Properly Diskette Drive Activity Light Does Not LightHard Disk Drive Activity Light Does Not Light Problems with Network CD-ROM Drive Activity Light Does Not LightCannot Connect to a Server Problems with Application Software Bootable CD-ROM Is Not DetectedPCI Installation Tips World Wide Web Telephone Getting HelpIntel Server Board SHG2 Product Guide Server Board Jumpers Technical ReferenceEnabling PCI-X on Slot 6 and Disabling On-board Scsi Configuration Jumper CN27Regulatory and Integration Information Product Safety ComplianceProduct Regulatory Compliance Product EMC ComplianceProduct Regulatory Compliance Markings FCC USA Electromagnetic Compatibility NoticesTaiwan Declaration of Conformity Europe CE Declaration of ConformityKorean RRL Compliance Australia / New ZealandEquipment Log Equipment Log WorksheetEquipment Log Index BiosPCI Raidios 100 Intel Server Board SHG2 Product Guide

SHG2 specifications

Intel SHG2, short for Server High-Performance GPU 2, represents a significant evolution in graphics technology designed to meet the demanding requirements of data centers and high-performance computing applications. Developed to support a range of workloads, SHG2 is particularly optimized for artificial intelligence, machine learning, and data analytics.

One of the defining features of the Intel SHG2 is its impressive processing power. With numerous cores capable of parallel processing, it can execute multiple tasks simultaneously, leading to faster computation times. This architecture makes it incredibly efficient for applications that require heavy calculations and real-time data processing.

The SHG2 also embraces advanced fabrication technologies, moving to smaller nodes that enhance power efficiency while delivering higher performance. These innovations not only allow for improved thermal management but also contribute to the reduction of overall energy consumption, making the SHG2 a more environmentally friendly choice for server operations.

In terms of memory support, the SHG2 offers a robust configuration, accommodating high-bandwidth memory (HBM) that ensures quick access to critical data. This feature is essential for applications needing rapid data retrieval and integration, such as deep learning models where every millisecond counts.

Moreover, the SHG2 is built with compatibility in mind. It integrates seamlessly with existing Intel architectures, allowing organizations to leverage their current investments while upgrading their processing capabilities. This compatibility makes it easier for businesses to enhance their infrastructure without undergoing a complete overhaul of their systems.

Another salient characteristic of the Intel SHG2 is its support for virtualization. This allows multiple workloads to be handled simultaneously on a single GPU, maximizing resource utilization and enhancing overall system performance. As enterprises increasingly adopt cloud-based solutions, the ability to virtualize GPU resources becomes critical.

Security is also a major consideration in the design of the SHG2. Intel has incorporated various security features to ensure that data is protected against unauthorized access and vulnerabilities that could threaten system integrity.

As businesses increasingly turn to AI and machine learning to drive innovation, the Intel SHG2 positions itself as an essential tool for those looking to harness the power of advanced computing. With its impressive features, powerful performance, and forward-thinking design, is a strategic choice for organizations aiming to enhance their computational capabilities and meet the challenges of tomorrow's technological landscape.