Intel SHG2 manual Solving Problems, Resetting the System, Initial System Startup, Checklist

Page 79

5 Solving Problems

This chapter helps you identify and solve problems that might occur while you are using the system.

Resetting the System

To do this:

Soft boot reset, which clears system memory and reloads the operating system.

Clear system memory, restart POST, and reload the operating system.

Cold boot reset. Turn the system power off and then on. This clears system memory, restarts POST, reloads the operating system, and halts power to all peripherals.

Press:

<Ctrl+Alt+Del>

Reset button

Power off/on

Initial System Startup

Problems that occur at initial system startup are usually caused by incorrect installation or configuration. Hardware failure is a less frequent cause.

Checklist

θAre the power supplies turned on? Check the switches on the back of the chassis.

θAre all cables correctly connected and secured?

θAre the processors fully seated in their slots on the server board?

θAre all add-in PCI boards fully seated in their slots on the server board?

θAre all jumper settings on the server board correct?

θAre all jumper and switch settings on add-in boards and peripheral devices correct? To check these settings, refer to the manufacturer’s documentation that comes with them. If applicable, ensure that there are no conflicts—for example, two add-in boards sharing the same interrupt.

θAre all DIMMs installed correctly?

θAre all peripheral devices installed correctly?

θIf the system has a hard disk drive, is it properly formatted or configured?

θAre all device drivers properly installed?

θAre the configuration settings made in BIOS Setup correct?

θIs the operating system properly loaded? Refer to the operating system documentation.

θDid you press the system power on/off switch on the front panel to turn the server on (power on light should be lit)?

θIs the system power cord properly connected to the system and plugged into a NEMA 5-15R outlet for 100-120 Vor a NEMA 6-15R outlet for 200-240 V?

θIs AC power available at the wall outlet?

θAre all integrated components from the tested components lists? Check the tested memory, and chassis lists, as well as the supported hardware and operating system list on the Intel Customer Support website.

79

Image 79
Contents Intel Server Board SHG2 Product Guide Disclaimer Contents Upgrading Configuration Software and UtilitiesTechnical Reference Solving ProblemsRegulatory and Integration Information Index Equipment Log WorksheetTables Viii Description Server Board FeaturesFG H Back Panel ConnectorsCC BB AA KK LL WV U T S R Server Board Connector and Component LocationsMemory ProcessorVideo Add-in Board ConnectorsUSB Interface Scsi ControllerIDE Controller Modular RAID Capable PCI-X SlotNetwork Controllers Network Teaming FeaturesAdaptive Load Balancing Adapter Fault ToleranceSecurity Keyboard and MouseSecurity with Mechanical Locks and Monitoring Software Locks Using PasswordsSummary of Software Security Features Secure ModeDescription Before You Begin Server Board InstallationSafety Cautions Tools and Supplies NeededProcessor Safety and Regulatory CompliancePower Supply Minimum Hardware RequirementsInstallation Procedures Installation NotesInstalling the I/O Gasket and Shield Attaching the Label to the I/O Shield Attaching the Gasket to the I/O ShieldInstalling the I/O Shield Installing the I/O ShieldDimm Locations Installing MemoryInstalling Memory Configuring Chassis StandoffsPlacing the Server Board in the Chassis Installing the Server BoardInstalling the Retention Brackets Installing the ProcessorsOpening Socket Lever and Attaching Processor Apply thermal grease to the processor as shown Attaching the Heat Sink and Retention Clip Installing the Processor Wind TunnelAttaching the Wind Tunnel Assembly Attaching the Wind Tunnel Intake and Exhaust II JJ CC BB Making Connections to the Server BoardIDE or Scsi Cables Intel SC5200 Hot-Swap, Redundant Power Server Chassis NoteCable Routing Intel SC5200 Base Chassis Intel SC5200 Base Server Chassis NoteFloppy and Front Panel Cables Cable Routing Intel SC5200 Hot-Swap, Redundant Power ChassisInstalling the Serial B Cable Installing the Serial B CableMaking Back Panel Connections Finishing UpSelect Format Service Partition and Install Software Installing a Service Partition on the Server OptionalInstalling Intel Server Management Installing your Operating SystemMake a Selection drop-down menu, select Install SMaRT Tool Installing Intel SMaRT ToolUpgrading Memory Processors Adding or Replacing a Processor Opening Socket Lever and Attaching Processor Apply thermal grease to the processor as shown Installing the Processor Wind Tunnel Attaching the Heat Sink Fan to the Air Intake Assembly Attaching the Wind Tunnel Intake and Exhaust Removing a Processor Replacing the Backup BatteryReplacing the Back up Battery Intel Server Board SHG2 Product Guide Hot Keys Configuration Software and UtilitiesPower-On Self-Test Post Starting Setup Using Bios SetupRecord Your Setup Settings If You Cannot Access SetupCreating SSU Diskettes Using the System Setup UtilityWorking with the GUI Running the SSUExiting the SSU Setting Boot Device PrioritySetting Passwords and Security Options Customizing the SSU InterfaceSetting the User Password Setting the Admin PasswordSetting Security Options Viewing FRU Information Viewing the System Event LogUpdating the Bios Updating System Firmware and BiosViewing Sensor Data Records Verifying the Firmware Saving and Restoring the System ConfigurationSaving a Configuration Updating the FirmwareAlerting for Platform Events Restoring a ConfigurationSetting Up Email Alerts Setting Up Paging AlertsFrom the Options menu, choose Configure Event Actions Setting Up LAN AlertsManaging the Server Remotely Setting Up Remote LAN AccessSetting Up Remote Modem or Serial Access Frusdr Load Utility When to Run the Frusdr Load UtilityWhat You Need to Do Displaying Usage Information Command Line FormatParsing the Command Line How You Use the Frusdr Load UtilityDisplaying SM Bios Area Using Specified CFG FileUpdating the SDR Nonvolatile Storage Area Obtaining the Upgrade Utility Upgrading the BiosPreparing for the Upgrade Recording the Current Bios SettingsCreating the Bios Upgrade Diskette Upgrading the BiosChanging the Bios Language Recovering the BiosUpdating the BMC Firmware Using the Firmware Update UtilityMaking a BMC Firmware Update Diskette Making the Update Diskette BootableUpdating the FRU/SDR Files Recovering the BMC FirmwareMaking a FRU/SDR File Update Diskette Updating the FRU/SDR FilesRunning the Scsi Utility Using the Adaptec Scsi UtilityInitial System Startup Solving ProblemsResetting the System ChecklistAfter the System Has Been Running Correctly Running New Application SoftwarePreparing the System for Diagnostic Testing More Problem Solving ProceduresMonitoring Post Confirming Loading of the Operating System Specific Problems and Corrective ActionsPower Light Does Not Light Verifying Proper Operation of Key System LightsCharacters Are Distorted or Incorrect No Characters Appear on ScreenDiskette Drive Activity Light Does Not Light System Cooling Fans Do Not Rotate ProperlyHard Disk Drive Activity Light Does Not Light CD-ROM Drive Activity Light Does Not Light Problems with NetworkCannot Connect to a Server Bootable CD-ROM Is Not Detected Problems with Application SoftwarePCI Installation Tips World Wide Web Telephone Getting HelpIntel Server Board SHG2 Product Guide Server Board Jumpers Technical ReferenceEnabling PCI-X on Slot 6 and Disabling On-board Scsi Configuration Jumper CN27Product EMC Compliance Product Safety ComplianceRegulatory and Integration Information Product Regulatory ComplianceProduct Regulatory Compliance Markings FCC USA Electromagnetic Compatibility NoticesAustralia / New Zealand Europe CE Declaration of ConformityTaiwan Declaration of Conformity Korean RRL ComplianceEquipment Log Equipment Log WorksheetEquipment Log Index BiosPCI Raidios 100 Intel Server Board SHG2 Product Guide

SHG2 specifications

Intel SHG2, short for Server High-Performance GPU 2, represents a significant evolution in graphics technology designed to meet the demanding requirements of data centers and high-performance computing applications. Developed to support a range of workloads, SHG2 is particularly optimized for artificial intelligence, machine learning, and data analytics.

One of the defining features of the Intel SHG2 is its impressive processing power. With numerous cores capable of parallel processing, it can execute multiple tasks simultaneously, leading to faster computation times. This architecture makes it incredibly efficient for applications that require heavy calculations and real-time data processing.

The SHG2 also embraces advanced fabrication technologies, moving to smaller nodes that enhance power efficiency while delivering higher performance. These innovations not only allow for improved thermal management but also contribute to the reduction of overall energy consumption, making the SHG2 a more environmentally friendly choice for server operations.

In terms of memory support, the SHG2 offers a robust configuration, accommodating high-bandwidth memory (HBM) that ensures quick access to critical data. This feature is essential for applications needing rapid data retrieval and integration, such as deep learning models where every millisecond counts.

Moreover, the SHG2 is built with compatibility in mind. It integrates seamlessly with existing Intel architectures, allowing organizations to leverage their current investments while upgrading their processing capabilities. This compatibility makes it easier for businesses to enhance their infrastructure without undergoing a complete overhaul of their systems.

Another salient characteristic of the Intel SHG2 is its support for virtualization. This allows multiple workloads to be handled simultaneously on a single GPU, maximizing resource utilization and enhancing overall system performance. As enterprises increasingly adopt cloud-based solutions, the ability to virtualize GPU resources becomes critical.

Security is also a major consideration in the design of the SHG2. Intel has incorporated various security features to ensure that data is protected against unauthorized access and vulnerabilities that could threaten system integrity.

As businesses increasingly turn to AI and machine learning to drive innovation, the Intel SHG2 positions itself as an essential tool for those looking to harness the power of advanced computing. With its impressive features, powerful performance, and forward-thinking design, is a strategic choice for organizations aiming to enhance their computational capabilities and meet the challenges of tomorrow's technological landscape.