Lenovo TS200V Getting help and technical assistance, Before you call, Using the documentation

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Chapter 8. Getting help and technical assistance

If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This chapter contains information about where to go for additional information about Lenovo and Lenovo products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary.

Before you call

Before you call, make sure that you have taken these steps to try to solve the problem yourself:

vCheck all cables to make sure that they are connected.

vCheck the power switches to make sure that the system and any optional devices are turned on.

vUse the troubleshooting information in your system documentation, and use the diagnostic tools that come with your system. Information about diagnostic tools is in the Hardware Maintenance Manual.

vGo to the Lenovo Support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.

You can solve many problems without outside assistance by using the information available on the Lenovo Support Web site or by following the troubleshooting procedures that Lenovo provides in the documentation that is provided with your Lenovo product. The documentation that comes with Lenovo systems also describes the diagnostic tests that you can perform. Most systems, operating systems, and programs come with documentation that contains troubleshooting procedures and explanations of error messages and error codes. If you suspect a software problem, see the documentation for the operating system or program.

Using the documentation

Information about your Lenovo system and preinstalled software, if any, or optional device is available in the documentation that comes with the product. That documentation can include printed documents, online documents, readme files, and help files. Most of the documentation for your server is on the ThinkServer Documentation DVD provided with your server. See the troubleshooting information in your system documentation for instructions for using the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. To access these pages, go to http://www.lenovo.com/support and follow the instructions.

© Copyright Lenovo 2010

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Contents ThinkServer TS200v Installation and User GuidePage Installation and User Guide First Edition March Copyright Lenovo Contents Index Safety Vi Installation and User Guide To Connect Do not Safety Statement Safety Xii Installation and User Guide Safety Xiv Installation and User Guide Introduction 1 Model number and serial number Document Description Location Related documentationInstallation and User Guide Task Where to find information Server setup roadmapInstallation and User Guide What is included with your server Features and specifications Features and specificationsEasyStartup SoftwareEasyManage Installation and User Guide Front view Server controls and connectorsRear view Rear connector locationsConnector Description System board connector locations System-board internal connectorsComponent locations Internal componentsShows the locations of the drive bays Internal drivesInstalling or replacing hardware Installing or replacing customer replaceable unitsHandling static-sensitive devices Removing the server cover Installing external optionsRemoving the server cover Removing and reinstalling the front bezelWhat to do next Installing or replacing a PCI cardOpening the PCI card latch Removing a PCI card Installing a PCI card Installing or replacing a memory moduleOpening the retaining clips Installing a memory module Installing or replacing the optical driveRemoving the optical drive Connecting a Sata drive Installing a secondary hard disk drive Installing or replacing the secondary hard disk driveRemoving the secondary hard disk drive cage Installing the secondary hard disk drive Replacing the secondary hard disk drive Removing the secondary hard disk drive Replacing the power supply assemblyRemoving the screws for the power supply assembly Replacing the heat sink and fan assembly Removing the heat sink and fan assembly Replacing the primary hard disk drive Removing the primary hard disk drive Installing the hard disk drive into the bracket Installing the primary hard disk drive Replacing the front fan assembly Removing the front fan assembly Installing the front fan assembly Removing the rear fan assembly Replacing the rear fan assemblyInstalling the rear fan assembly Completing the parts replacementUpdating the server configuration Integrated cable lock Installing security featuresErasing lost or forgotten passwords clearing Cmos Password protectionPadlock Installation and User Guide Viewing and changing settings Configuring the serverUsing the Setup Utility program Starting the Setup Utility programPassword considerations Using passwordsSelecting a startup device Enabling or disabling a deviceExiting from the Setup Utility program Advanced settingsConfiguring RAID RAID Level Creating RAID volumesUsing system programs Deleting RAID volumesUpdating system programs Updating flashing the Uefi from your operating system Updating flashing the Uefi from a discUsing the ThinkServer EasyStartup program Recovering from a POST/UEFI update failureConfiguring the server Installing ThinkServer EasyManage Agent Basic troubleshooting Troubleshooting and diagnosticsGeneral problems PC-Doctor for DOS Creating a diagnostic disc EasyStartup problemsRunning the diagnostic program from a diagnostic disc Troubleshooting and diagnostics Installation and User Guide Getting help and technical assistance Using the documentationBefore you call Installation and User Guide Purchasing additional services Using other servicesInstallation and User Guide Appendix. Notices Television output notice Export classification noticeEuropean conformance CE mark Trademarks Federal Communications Commission Declaration Conformity Electronic emissions noticesIndustry Canada Class B emission compliance statement European Union EMC Directive conformance statement Informationen in Hinsicht Emvg Paragraf 4 Abs Canadian Department of Communications certification label Power cord noticePower cord part number Used in these countries and regions Türkiye EEE Yönetmeliğine Uygunluk Beyanı Waste electrical and electronic equipment Weee noticesEuropean Union EU Weee statement Energy Star model information Disposing of disused lithium batteries from Lenovo computersCRU IndexPassword

TS200V specifications

The Lenovo TS200V is a versatile tower server designed to meet the needs of small to medium-sized businesses looking for a reliable and cost-effective solution. Known for its compact footprint and efficient performance, the TS200V plays a crucial role in enhancing productivity while ensuring ease of use and management.

One of the main features of the Lenovo TS200V is its robust processing capability. It is equipped with Intel's Xeon processor options, which deliver exceptional performance for handling demanding workloads. This makes the server suitable for various applications such as virtualization, database management, and file sharing. The TS200V supports multiple processor configurations, allowing businesses to scale performance based on their specific requirements.

Memory is another critical characteristic of the Lenovo TS200V. The server supports up to 32GB of DDR3 RAM, ensuring improved multitasking and responsiveness during heavy workloads. With support for ECC memory, the TS200V enhances data integrity, making it a reliable choice for mission-critical applications.

Storage options on the TS200V are flexible and customizable. The server can accommodate a range of storage solutions, including SATA and SAS drives. With its hot-swappable drive bays, businesses can easily upgrade or replace storage during operation without downtime. This feature is particularly beneficial for organizations that require high availability and minimal disruption.

In terms of connectivity, the Lenovo TS200V offers a variety of options. It comes with multiple USB ports, Ethernet connections, and PCIe expansion slots that allow for the addition of additional network cards or storage controllers. This versatility ensures that the server can adapt to the evolving needs of a business.

Additionally, the Lenovo TS200V is designed with energy efficiency in mind. It features advanced power management technologies that help reduce energy consumption, contributing to lower operating costs. The server's design also promotes quiet operation, making it suitable for office environments.

Overall, the Lenovo TS200V stands out as a reliable and efficient tower server, offering essential features and flexibility that cater to the demands of small to medium-sized enterprises. With its combination of performance, scalability, and energy efficiency, the TS200V is an excellent investment for businesses looking to enhance their IT infrastructure.
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