Sony Troubleshooting Issues with Your KDL52V4100 TV DVD Combo

Troubleshooting

If you have questions, service needs,					or require		http ://www.sony.com/tvsupport
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the following numbers:
No picture
No picture			• Check		the	Power Saving		settings (see	page 42).
Cannot	receive	any channels	• Make		sure	the power	cord	is connected	securely.

•Turn on the power of the TV.

•Check cable/antenna connections.

•Make sure the Signal Type setting is correct for your TV signal source.

TV is

locked to

one channel

• Perform

Auto

Program

to

add

receivable

channels

that

are

not

present

in

the

TV's

memory

(see

pages

16

and

37).

Cannot

receive

or select

• Perform

Auto

Program

to

add

receivable

channels

that

are

not

present

in

the

channels

TV's

memory

(see

pages

16

and

37).

•To receive or select cable channels, make sure that Signal Type in the

Channel settings is set to Cable (see page 37). To receive or select UHF channels over an antenna, make sure Signal Type is set to Antenna.

The TV turns off	• Check if	Sleep Timer is activated, or confirm the Duration	setting of Timer
automatically	(see page	31).

•Check PC Power Management in General Setup settings (see page 42).

No

picture from some

video

• Check

the

connection

between

the

optional

video

equipment and the

TV.

sources

• Press INPUT

on the remote

control

(see

page

20).

¢1

• Press HOME on the remote control. Select your desired input from the

External Inputs list.

Poor

picture

....

Picture

quality

not as

good as

• Picture

quality

depends

on

the

signal

content.

See

Quick Setup

Guide

viewed

at the

store

(supplied)

to

display

the

best

possible

picture

for that

signal.

Broadcast

HD

formats

have

• Content

and signal

quality

are

regulated

by

the signal

provider.

Many

HD

poor quality

channels

and

content

are

actually

upscaled

versions

of

standard-definition

broadcasts.

The picture is affected by the quality of the signal received, which

varies between channel and program.

•Confirm the picture quality by selecting Signal Diagnostics in the Product

Support settings (page 31). Then select Sample Image (or Additional Information first). An HD image will display on the screen to confirm routine panel operation. If your normal picture quality is worse than this sample image,

it is most likely due to the signal provided by the broadcaster.

Double

images

or ghosts

• Check

cable/antenna

connections.

• Check the antenna location and direction.

Only

snow

and

noise appear

• Check

if the

antenna

is broken

or

bent.

on the

screen

• Check

if the

antenna

has

reached

the

end of

its serviceable

life.

(3-5

years in

normal

use,

1-2 years at

the seaside.)

Dotted

lines

or

stripes

• Keep

the TV

away

from

noise

sources

such

as cars, motorcycles,

or

hair-dryers.

• If using 300 ohm twin lead, move the excess lead away from the TV or try using

75 ohm coaxial cable instead.

(Continued)

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