Lenovo Y400, Y500 manual Troubleshooting Other problems, Your computer does not respond

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Chapter 4. Troubleshooting

Other problems

Your computer does not respond.

•To turn off your computer, press and hold the power button for 4 seconds or more. If the computer still does not respond, remove the AC adapter and the battery.

•Your computer might lock when it enters sleep mode during a communication operation. Disable the sleep timer when you are working on the network.

The computer does not start a device you want.

The connected external device does not work.

•See the Boot menu of the BIOS setup utility. Make sure that the Boot Device Priority in the BIOS setup utility is set so that the computer starts from the device you want.

•Also make sure that the device from which the computer starts is enabled. In the Boot menu in the BIOS setup utility, make sure that the device is included in the Boot Device Priority list.

•While powered-off, press Novo button to select the device you want the computer starts from.

•Do not connect or disconnect any external device cables other than USB while the computer power is on; otherwise, you might damage your computer.

•When using a high power consumption external device such as an external USB optical disk drive, use external device power adapter. Otherwise, the device may not be recognized, or system shut down may result.

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Contents Lenovo IdeaPad Y400/Y500 Regulatory Notice First Edition July Copyright Lenovo Contents Page Getting to know your computer „ Y400Getting to know your computer Computer display Power button JBL speakers„ Y500 Integrated cameraNumeric keypad Getting to know your computer TouchpadY500 „ Using the keyboard Numeric keypad Y500Getting to know your computer Function key combinations Y400 Y500Getting to know your computer Jack Ventilation slots AC power adapterNovo button VGA port„ Connecting USB devices „ Connecting a Bluetooth devicePress Fn + to make configuration C c Headphone jack Microphone jackGetting to know your computer USB port Kensington slot„ Y400 „ Y500 Memory card slotInserting a memory card „ Using memory cards not suppliedRemoving a memory card Bottom view Removable module lock Louvers Starting to use Windows Start screen DesktopStarting to use Windows Search charmStart charm Settings charmStarting to use Windows Share charm Devices charmPutting the computer to sleep or shutting it „ Putting your computer to sleep„ Shutting down the computer Enabling a wireless connection Connecting to a wireless networkHelp and support „ Backing up the system partition Lenovo OneKey Recovery system„ Restoring „ Lenovo OneKey Recovery system Troubleshooting„ Drivers and preinstalled software „ Finding informationTroubleshooting „ Bios setup utility„ Getting help Display problems Bios Password problemsDisplay panel problems Troubleshooting Sleep mode problemsAudio problems Hard disk drive problem Troubleshooting Battery problemsOneKey Recovery system problems Troubleshooting Other problems Your computer does not respondAppendix. CRU instructions Replacing the removable module Appendix. CRU instructionsAppendix. CRU instructions Trademarks Page V1.0en-US

Y500, Y400 specifications

The Lenovo Y400 and Y500 laptops, part of the IdeaPad series, were well-received by gamers and performance enthusiasts alike upon their release. These portable powerhouses were designed to strike a balance between gaming performance and everyday usability, making them attractive options for a wide audience.

The Lenovo Y400 features a 14-inch display that boasts a resolution of 1366 x 768 pixels, while the Y500 ups the ante with a 15.6-inch Full HD display (1920 x 1080 pixels), delivering enhanced visual fidelity that is particularly appealing for gaming and multimedia consumption. Both models are equipped with LED backlighting, ensuring vibrant colors and deep contrasts that elevate the overall viewing experience.

Powering these machines are Intel's third-generation Core i5 and i7 processors, which provide robust performance for multitasking and demanding applications. The laptops support up to 16GB of RAM, ensuring that users can run multiple applications simultaneously without any hiccups. This is particularly advantageous for gamers who need seamless transitions between games and other programs.

One of the standout features of the Lenovo Y400 and Y500 is their graphics performance. The Y400 offers NVIDIA GeForce GT 650M graphics, which offers excellent 3D capabilities for gamers. The Y500, on the other hand, takes performance to the next level with an optional dual-GPU configuration, utilizing NVIDIA's technology to deliver enhanced frame rates and performance in graphically demanding games.

In terms of storage, both laptops offer a variety of options, including traditional hard drives and solid-state drives, allowing users to select the configuration that best fits their needs for speed and storage capacity. The inclusion of Lenovo's "OneKey Recovery" feature further simplifies data management and backup.

The design philosophy behind the Y400 and Y500 is both aesthetic and functional. Their robust housing features a modern design with customizable keyboard backlighting, which adds an appealing flair while also improving usability in low-light conditions. Additionally, the laptops include an array of ports, such as USB 3.0, HDMI, and audio jacks, providing flexibility for connecting to various peripherals and external displays.

Overall, the Lenovo Y400 and Y500 stand out in the competitive laptop market due to their blend of portability, performance, and aesthetic appeal. They provide an effective solution for users who seek a capable gaming laptop without compromising on style or functionality. Whether for gaming or everyday tasks, these laptops cater to a diverse range of computing preferences.
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