Lenovo Y500, Y400 manual Troubleshooting Battery problems, Hard disk drive problem

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Chapter 4. Troubleshooting

Battery problems

Your computer shuts down before the battery status indicator shows empty.

-or-

Your computer operates after the battery status indicator shows empty.

The operating time for a fully charged battery is short.

The computer does not operate with a fully charged battery.

The battery does not charge.

•Discharge and recharge the battery.

•The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again.

A hard disk drive problem

The hard disk drive does not work.	• In the Boot menu in BIOS setup utility, make sure that the hard disk
	drive is included in the Boot Device Priority correctly.

OneKey Recovery system problems

Backup cannot be made.	• You are not currently using a Windows operating system.
	• There is not enough space to store the backed up data. You will need
	to free more hard disk space on your backup partition.
Fail to restore system partition to	• The system partition, such as the partition size or the drive capacity
factory default.	has been modified.

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Contents Lenovo IdeaPad Y400/Y500 Regulatory Notice First Edition July Copyright Lenovo Contents Page „ Y400 Getting to know your computer„ Y500 Computer display Power button JBL speakersGetting to know your computer Integrated cameraGetting to know your computer Touchpad Numeric keypadY500 Numeric keypad Y500 „ Using the keyboardY400 Y500 Getting to know your computer Function key combinationsGetting to know your computer Novo button AC power adapterJack Ventilation slots VGA port„ Connecting a Bluetooth device „ Connecting USB devicesPress Fn + to make configuration C c Microphone jack Headphone jackKensington slot Getting to know your computer USB portMemory card slot „ Y400 „ Y500„ Using memory cards not supplied Inserting a memory cardRemoving a memory card Bottom view Removable module lock Louvers Start screen Desktop Starting to use WindowsSearch charm Starting to use WindowsStarting to use Windows Share charm Settings charmStart charm Devices charm„ Putting your computer to sleep Putting the computer to sleep or shutting it„ Shutting down the computer Connecting to a wireless network Enabling a wireless connectionHelp and support Lenovo OneKey Recovery system „ Backing up the system partition„ Restoring „ Drivers and preinstalled software Troubleshooting„ Lenovo OneKey Recovery system „ Finding information „ Bios setup utility Troubleshooting „ Getting help Bios Password problems Display problemsTroubleshooting Sleep mode problems Display panel problemsAudio problems Troubleshooting Battery problems Hard disk drive problemOneKey Recovery system problems Your computer does not respond Troubleshooting Other problemsAppendix. CRU instructions Appendix. CRU instructions Replacing the removable moduleAppendix. CRU instructions Trademarks Page V1.0en-US