Lenovo 2471 Getting information, help, and service, Information resources, Online Books folder

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Chapter 7. Getting information, help, and service

This chapter provides information about help, service, and technical assistance for Lenovo products.

This chapter contains the following topics:

“Information resources” on page 75

“Help and service” on page 77

Information resources

You can use the information in this section to access useful resources relating to your computing needs.

Online Books folder

The Online Books folder preinstalled on your computer contains the ThinkCentre User Guide, which provides information about your computer to help you set up, use, and maintain your computer. It requires no Internet access to view the publication.

To view the publication, click Start All Programs Online Books Online Books, then double-click the publication for your computer. The publication is also available on the Lenovo Support Web site at: http://www.lenovo.com/support

Notes:

1.The publication is in PDF version. To view the publication, you need to have the Adobe Reader program preinstalled on your computer. If the Adobe Reader program has not been installed on your computer, a message will be displayed when you attempt to view the PDF file and you will be guided through

the Adobe Reader installation.

2.The publication is available in other languages on the Lenovo Support Web site at: http://www.lenovo.com/support

3.If you want to install a different language version of the Adobe Reader program rather than the version preinstalled on your computer, download the desired language version from the Adobe Web site at: http://www.adobe.com

Lenovo ThinkVantage Tools

The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access to various tools, such as:

Lenovo ThinkVantage Toolbox

Power Manager

Product Recovery

Rescue and Recovery

System Update

To access the Lenovo ThinkVantage Tools program, click Start All Programs Lenovo ThinkVantage Tools.

ThinkVantage Productivity Center

Note: The ThinkVantage Productivity Center program is only available on computers preinstalled with the Windows Vista operating system from Lenovo.

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Contents ThinkCentre User Guide Page ThinkCentre User Guide Second Edition May Copyright Lenovo Contents Appendix A. Notices Important safety information Vi ThinkCentre User Guide Product overview FeaturesConnectivity Copyright Lenovo Operating system edition Supported touch feature SpecificationsComputer weight Software provided with your Windows operating system Software overviewLenovo ThinkVantage Toolbox Locating computer controls, connectors, and partsFront view Using your computer in monitor modeIcon Control Description Rear viewConnector Description Component locations Component locationsSystem board part and connector locations System board part and connector locationsProduct overview ThinkCentre User Guide Installing a computer wall mount Installing or replacing hardwareInstalling or replacing hardware Installing external optionsRemoving the computer cover Removing or reinstalling the frame standWhat to do next Removing or reinstalling the lift standRemoving the lift stand Reinstalling the lift stand Removing or reinstalling the rear I/O assembly coverRemoving the rear I/O assembly cover Removing or reinstalling the Vesa frame coverRemoving the Vesa frame cover Removing or reinstalling the Vesa frameRemoving the computer Vesa frame Installing or replacing a memory moduleRemoving the memory module Removing the battery Replacing the batteryReplacing the hard disk drive Installing a new batteryRemoving the hard disk drive Installing the hard disk drive Removing the optical drive Replacing the optical driveReplacing the heat sink Installing the optical driveRemoving the fan duct Removing the heat sink Replacing the microprocessor Removing the microprocessor Installing the microprocessor Replacing the WI-FI cardRemoving the WI-FI card Replacing the Bluetooth moduleReplacing the multi-touch board Removing the Bluetooth moduleRemoving the multi-touch board Replacing the ambient light sensorRemoving the ambient light sensor Removing the ExpressCard Replacing the ExpressCardRemoving the internal speakers Replacing the internal speakersReplacing the integrated camera with microphone Removing the integrated camera with microphone Replacing the microprocessor fan assemblyRemoving the microprocessor fan assembly Removing the card reader Replacing the card readerRemoving the rear I/O assembly Replacing the rear I/O assemblyRemoving the right I/O assembly Replacing the right I/O assemblyReplacing the power supply Removing the power supply Replacing the PS/2 or USB keyboard Replacing the keyboardReplacing the PS/2 or USB mouse Replacing the mouseReplacing the wireless mouse Completing the parts replacement Integrated cable lock Obtaining device drivers Basic security featuresErasing lost or forgotten passwords clearing Cmos Password protectionInstalling or replacing hardware ThinkCentre User Guide Using recovery media Recovery informationCreating and using recovery media Creating recovery mediaPerforming a backup operation Performing backup and recovery operationsUsing the Rescue and Recovery workspace Performing a recovery operationCreating a rescue medium Creating and using a rescue mediumInstalling or reinstalling device drivers Using a rescue mediumSolving recovery problems Using passwords Using the Setup Utility programStarting the Setup Utility program Viewing or changing settingsHard disk drive password Password considerationsAdministrator password Power-on passwordViewing or changing the startup device sequence Enabling or disabling a deviceSelecting a startup device Selecting a temporary startup deviceExiting the Setup Utility program Updating system programs Using system programsUpdating flashing the Bios from a disc Recovering from a POST/BIOS update failure Updating flashing the Bios from your operating systemUpdating system programs ThinkCentre User Guide Basic troubleshooting Troubleshooting and diagnostic programsLenovo ThinkVantage Toolbox Diagnostic programsPC-Doctor for DOS PC-Doctor for Rescue and RecoveryCleaning an optical mouse Lenovo ThinkVantage Tools Getting information, help, and serviceInformation resources Online Books folderLenovo Welcome Access HelpSafety and warranty Copyright Lenovo Purchasing additional services Using other servicesAppendix A. Notices European conformance CE mark Trademarks Television output noticeCRU IndexLenovo ThinkVantage Toolbox Solving recovery problems ThinkCentre User Guide Page 89Y8034

852, 800, 3091, 3429, 5248 specifications

Lenovo has established a reputation for producing reliable and innovative technology solutions, particularly in the realm of computing. The models Lenovo 4285, 5205, 2471, 2557, and 3265 are prime examples of the brand's commitment to performance, efficiency, and user experience.

The Lenovo 4285 is known for its robust build and versatility. This laptop is equipped with a powerful processor, ensuring smooth performance for multitasking and resource-intensive applications. With a focus on portability, it features a lightweight design coupled with a long-lasting battery life, making it an ideal choice for professionals on the go. Additionally, the display boasts vibrant colors and sharp resolution, enhancing the multimedia experience.

In the realm of mid-range laptops, the Lenovo 5205 stands out with its impressive specifications. This model integrates advanced cooling technology, which prevents overheating during extended use. The ergonomic keyboard design is perfect for long typing sessions, providing comfort and efficiency. Furthermore, the inclusion of multiple connectivity options ensures seamless integration with various peripherals, making it a versatile choice for both work and entertainment.

For budget-conscious consumers, the Lenovo 2471 delivers exceptional value without compromising quality. This model is perfect for students and entry-level users, featuring a compact design and sufficient processing power for everyday tasks. It offers a reliable performance for web browsing, document editing, and video streaming. Lenovo’s emphasis on durability is evident, with the 2471 designed to withstand the rigors of daily use.

The Lenovo 2557 offers a blend of style and functionality. With a sleek profile and modern aesthetics, this laptop does not skimp on performance. It features a vibrant display paired with excellent audio output, making it suitable for streaming media and gaming. The device’s built-in security features, including biometric authentication, provide peace of mind for users concerned about data protection.

Lastly, the Lenovo 3265 is tailored for business professionals seeking efficiency and reliability. Boasting powerful processing capabilities and adequate storage options, this model is perfect for handling business applications and data analysis. Additionally, the Lenovo 3265 is equipped with advanced connectivity features, including Wi-Fi 6 support, ensuring fast and reliable internet access.

In summary, the Lenovo models 4285, 5205, 2471, 2557, and 3265 are diverse offerings that cater to various user needs—from students to professionals—combining performance, durability, and cutting-edge technology to enhance productivity and entertainment experiences.