Lenovo 7258, 3063, 3285, 6138 Help and service, Using the documentation and diagnostic programs

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Help and service

This section contains information about obtaining help and service.

Using the documentation and diagnostic programs

If you experience a problem with your computer, see Chapter 6, “Troubleshooting and diagnostics,” on page 67. For information on additional resources to help you troubleshoot your computer problem, see “Information resources” on page 73.

If you suspect a software problem, see the documentation, including readme files and online help, that comes with the operating system or application program.

Most computers come with a set of diagnostic programs that help you identify hardware problems. For instructions on using the diagnostic programs, see “Diagnostic programs” on page 69.

You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support

Calling for service

During the warranty period, you can get help and information by telephone through the Customer Support Center.

These services are available during the warranty period:

vProblem determination - Trained personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem.

vHardware repair - If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.

vEngineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

These items are not covered by the warranty:

vReplacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts

vIdentification of software problem sources

vConfiguration of BIOS as part of an installation or upgrade

vChanges, modifications, or upgrades to device drivers

vInstallation and maintenance of network operating systems (NOS)

vInstallation and maintenance of application programs

Refer to the safety and warranty information that is provided with your computer for a complete explanation of warranty terms. You must retain your proof of purchase to obtain warranty service.

For a list of service and support phone numbers for your country or region, go to http://www.lenovo.com/support and click Support phone list or refer to the safety and warranty information provided with your computer.

Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.

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Contents Page Page ThinkCentre User Guide Page Contents Iv User Guide Important safety information Vi User Guide Product overview FeaturesConnectivity Power Environment SpecificationsSoftware provided with your Windows operating system Software overviewPC-Doctor for Windows PE Front connector locations Locations Locating connectors on the front of your computerRear connector locations Locating connectors on the rear of your computerConnector Description Component locations Locating componentsShows the location of the parts on the system board Locating parts on the system boardUser Guide Handling static-sensitive devices Installing options and replacing hardwareInstalling options and replacing hardware Removing the computer cover Installing external optionsRemoving the computer cover Removing and installing the front bezelInstalling or replacing an adapter card Installing internal optionsOpening the adapter card latch What to do next Installing or replacing a memory module Installing internal drives Installing options and replacing hardware Shows the location of the drive bays Installing a drive in bay 1 or bay Installing the retainer Connecting a Sata drive Removing the old battery Replacing the batteryRemoving the retaining screws for the power supply assembly Replacing the power supply assemblyReplacing the heat sink and fan assembly Removing the heat sink and fan assembly Removing the primary hard disk drive Replacing the primary hard disk driveInstalling the primary hard disk drive into the bracket Replacing the secondary hard disk drive Removing the secondary hard disk drive Installing the secondary hard disk drive into the bracket Replacing the optical drive Installing the secondary hard disk drive and drive cageRemoving the optical drive Removing the diskette drive Replacing the diskette driveRetainer for diskette drive Removing the front fan assembly Replacing the front fan assemblyInstalling the front fan assembly Replacing the rear fan assemblyRemoving the rear fan assembly Replacing the internal speaker Installing the rear fan assemblyRemoving the old internal speaker Replacing the keyboard Keyboard connectorsReplacing the mouse Completing the parts replacementReinstalling the computer cover Installing security featuresIntegrated cable lock Integrated cable lockPadlock Password protectionErasing lost or forgotten passwords clearing Cmos Installing options and replacing hardware User Guide Creating and using Product Recovery discs Recovery informationPerforming backup and recovery operations Using the Rescue and Recovery workspace Creating and using rescue media To use rescue media, do one of the following Creating and using a Recovery Repair disketteRecovering or installing device drivers Solving recovery problems Setting a rescue device in the startup sequenceUser Guide Using passwords Using the Setup UtilityStarting the Setup Utility program Viewing and changing settingsHard Disk User Password Password considerationsPower-On Password Privileged Access PasswordSelecting a temporary startup device Enabling or disabling a deviceSelecting a startup device Selecting or changing the startup device sequence Advanced settingsExiting from the Setup Utility program Updating system programs Using system programsUpdating flashing Bios from a disc Recovering from a POST/BIOS update failure Updating flashing Bios from your operating systemUpdating system programs User Guide Basic troubleshooting Troubleshooting and diagnosticsSymptom Action PC-Doctor for Windows PE Diagnostic programsLenovo System Toolbox Optical mouse Cleaning the mousePC-Doctor for DOS Non-optical mouse User Guide ThinkVantage Productivity Center Getting information, help, and serviceInformation resources Online Books folderLenovo Welcome Access HelpSafety and Warranty Calling for service Help and serviceUsing the documentation and diagnostic programs Purchasing additional services Using other servicesAppendix. Notices Trademarks Television output noticeCRU IndexPage Settings User Guide Page Part Number 53Y9906

7188, 6209, 7635, 7258, 7373 specifications

Lenovo has established itself as a key player in the technology sector, known for its innovative solutions and robust product lineup. Among its myriad offerings, the Lenovo 9728, 7628, 7484, 6302, and 7144 stand out due to their remarkable features, advanced technologies, and distinct characteristics that cater to both professional and personal needs.

Starting with the Lenovo 9728, this model is distinguished by its high-performance capabilities, equipped with a powerful processor that ensures seamless multitasking and efficient performance. It comes with a vivid display that enhances visual clarity, making it ideal for graphic-intensive tasks like video editing and gaming. The long-lasting battery life guarantees that users can rely on it for extended periods without worrying about frequent recharging.

Next is the Lenovo 7628, designed with portability in mind. This laptop is lightweight and ultra-slim, making it convenient for users on the go. It features robust connectivity options, including USB-C and HDMI ports, allowing users to connect to various peripherals effortlessly. The Lenovo 7628 also emphasizes security, incorporating features such as a fingerprint reader to ensure that sensitive data remains protected.

Turning to the Lenovo 7484, this model caters to business professionals. It is equipped with advanced collaboration tools, facilitating seamless communication among teams, regardless of location. With a high-definition camera and superior audio technology, video conferencing becomes more effective. The Lenovo 7484 also offers a rugged design, ensuring that it can withstand the rigors of daily travel.

The Lenovo 6302 is another noteworthy model, featuring an impressive display that presents vibrant colors and sharp images, perfect for content consumption. Additionally, it supports stylus input, making it an excellent choice for creatives and designers who appreciate the ability to sketch or take notes directly on the screen.

Finally, the Lenovo 7144 combines performance with sleek aesthetics. This model features a backlit keyboard, enhancing productivity in low-light conditions. With fast charging capabilities and optimized thermal management, the Lenovo 7144 ensures that users can enjoy peak performance without overheating issues.

In conclusion, Lenovo’s offerings, including the 9728, 7628, 7484, 6302, and 7144, showcase a blend of performance, portability, security, and innovative design. These laptops cater to a diverse range of users, providing solutions that meet the demands of modern life while promoting efficiency and creativity.
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