Lenovo 4263 Diagnostic programs, Lenovo ThinkVantage Toolbox, PC-Doctor for Rescue and Recovery

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Diagnostic programs

Diagnostic programs are used to test hardware components of your computer. Diagnostic programs can also report operating-system-controlled settings that interfere with the correct operation of your system. The following programs are preinstalled on your computer to help you diagnose computer problems:

vLenovo ThinkVantage Toolbox (used when you are running the Windows operating system)

vPC-Doctor for Rescue and Recovery (used when you cannot start the Windows operating system)

Notes:

1.You can also download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. See “PC-Doctor for DOS” on page 69 for detailed information.

2.If you are unable to isolate and repair the problem yourself after running the programs, save and print the log files created by the programs. You will need the log files when you speak to a Lenovo technical support representative.

Lenovo ThinkVantage Toolbox

The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security, diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get more information about your computer. You can use the diagnostics feature of the Lenovo ThinkVantage Toolbox program to test devices, diagnose computer problems, create bootable diagnostic media, update system drivers, and view system information.

vTo run the Lenovo ThinkVantage Toolbox program on the Windows 7 operating system, click Start → All Programs → Lenovo ThinkVantage Tools → System Health and Diagnostics. Follow the instructions on the screen.

vTo run the Lenovo ThinkVantage Toolbox program on the Windows XP operating system, click Start → All Programs → ThinkVantage → Lenovo ThinkVantage Toolbox. Follow the instructions on the screen.

For additional information about running the Lenovo ThinkVantage Toolbox program, refer to the Lenovo ThinkVantage Toolbox help system.

PC-Doctor for Rescue and Recovery

The PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescue and Recovery workspace on your Lenovo computer. Use the PC-Doctor for Rescue and Recovery program if you are unable to start the Windows operating system.

To run the PC-Doctor for Rescue and Recovery program from the Rescue and

Recovery workspace, do the following:

1.Turn off the computer.

2.Repeatedly press and release the F11 key when turning on the computer. When you hear beeps or see a logo screen, release the F11 key. The Rescue and Recovery workspace opens after a short delay.

3.From the Rescue and Recovery workspace, select Launch advanced Rescue and Recovery → Diagnose hardware. The PC-Doctor for Rescue and Recovery program opens.

4.Select the desired diagnostic test. Then, follow the instructions on the screen.

68User Guide

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Contents Page Page ThinkStation User Guide First Edition June Copyright Lenovo Contents Appendix A. System memory speed Important safety information Vi User Guide Features Product overviewSystem management features Input/Output I/O featuresVideo subsystem Audio subsystemPower supply Security featuresPreinstalled software programs Preinstalled operating systemSoftware overview SpecificationsSoftware provided with your Windows operating system Lenovo ThinkVantage Toolbox Locating computer controls, connectors, and parts Front control and connector locationsLocating connectors on the rear of your computer Rear connector locationsConnector Description Connector Description Locating components Component locationsLocating parts and connectors on the system board System board part and connector locationsSystem board part and connector locations Installing or replacing hardware Installing or replacing hardwareInstalling external options Removing the computer coverRemoving the computer cover Removing and reinstalling the front bezel Removing the front bezelRemoving and reinstalling the PCI card holder Removing the PCI card holderInstalling or replacing a memory module Installing the PCI card holderRemoving the optical drive bracket Open the retaining clips as shown User Guide Installing a memory module What to do nextInstalling or replacing a PCI card Removing a PCI cardInstalling a new PCI card Installing a new hard disk drive Installing a new hard disk drive into the bracketConnecting the signal cable to a Sata hard disk drive Installing a new hard disk drive Rotating the air flow wall Replacing a hard disk drive Removing the hard disk driveReplacing the optical drive Removing the optical drive Replacing the heat sink and fan assembly Connecting a new optical driveRemoving the optical drive bracket Removing the heat sink and fan assembly Replacing the front fan assembly Removing the front fan assembly bracket Installing the new front fan assembly bracket Replacing the rear fan assembly Removing the rear fan assembly Installing the rear fan assembly Replacing the keyboard or mouseCompleting the parts replacement Connecting the USB keyboard or mouseReinstalling the computer cover Obtaining device driversBasic security features Locking devicesPassword protection User Guide Creating and using recovery media Recovery informationCreating recovery media Using recovery media On the Rescue and Recovery menu, click Restore your systemPerforming backup and recovery operations Performing a backup operationPerforming a recovery operation Click the Restore your system from a backup iconUsing the Rescue and Recovery workspace Creating and using a rescue medium Creating a rescue mediumUsing a rescue medium Installing or reinstalling device driversSolving recovery problems User Guide Using the Setup Utility program Starting the Setup Utility programViewing or changing settings Using passwordsPassword considerations Administrator passwordUser Password Setting, changing, or deleting a passwordSelecting a startup device Enabling or disabling a deviceSelecting a temporary startup device Exiting the Setup Utility program Advanced settingsViewing or changing the startup device sequence Configuring RAID for machine types 4262, 4263, 4264, Configuring RAIDInstalling Sata hard disk drives Creating RAID volumes Deleting RAID volumesInstalling Sata or SAS hard disk drives Configuring RAID for machine types 4266, 4269, 4271,From the RAID Config menu, select Create array Configuring the Marvell Bios Setup to delete an array From the RAID Config menu, select Spare ManagementFrom the RAID Config menu, select Delete array User Guide Updating flashing the Bios from a disc Using system programsUpdating system programs Recovering from a POST/BIOS update failure Updating flashing the Bios from your operating systemClick Downloads and drivers Updating system programs User Guide Troubleshooting and diagnostic programs Basic troubleshootingPC-Doctor for Rescue and Recovery Diagnostic programsLenovo ThinkVantage Toolbox Cleaning an optical mouse PC-Doctor for DOSUser Guide Getting information, help, and service Information resourcesOnline Books folder Lenovo ThinkVantage ToolsSafety and warranty Help and serviceUsing the documentation and diagnostic programs Lenovo WelcomeCalling for service Using other servicesPurchasing additional services Appendix A. System memory speed ModelIntel 1066 800 MHz Xeon E5640 1333 Appendix B. Notices European conformance CE mark Television output noticeTrademarks Index CRUPage Page User Guide Page Part Number 89Y7306
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