Lenovo B490, B590 Troubleshooting computer problems, Battery and power problems, Battery problems

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Chapter 9. Troubleshooting computer problems

This chapter provides information on what to do if you experience a problem with your computer.

Notice for users in U.S.A

•If your product is not working correctly, DO NOT RETURN IT TO THE STORE.

•For technical assistance, contact a Lenovo support specialist 24 hours a day by calling toll free 1-877-4 LENOVO (1-877-453-6686).

•Additionally, you can find support information and updates on the Lenovo Web site located at http://www.lenovo.com/support

Troubleshooting

To make sure that your computer has the features that are introduced in the following sections, consult the online help or the list shipped with your computer.

Battery and power problems

This topic contains instructions on troubleshooting battery and power problems.

Battery problems

Print these instructions now and keep it with your computer for reference later.

The battery pack cannot be fully charged in the standard charge time when the computer is powered off.

The battery pack might be over-discharged. Do the following:

1.Turn off the computer.

2.Make sure that the over-discharged battery pack is in the computer.

3.Connect the ac power adapter to the computer and let it charge.

If a quick charger is available, use it to charge the over-discharged battery pack.

If the battery pack cannot be fully charged in 24 hours, use a new battery pack.

Your computer shuts down before the battery status indicator shows empty, or your computer operates after the battery status indicator shows empty.

Discharge and recharge the battery pack.

The operating time for a fully charged battery pack is short.

Discharge and recharge the battery pack. If your battery operating time is still short, use a new battery pack.

The computer does not operate with a fully charged battery pack.

The surge protector in the battery pack might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again.

© Copyright Lenovo 2012

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Contents Lenovo B490 and B590 User GuideSafety, Warranty, and Setup Guide Regulatory Notice Contents Appendix D. Notices Protect the cables from being damaged Read this firstProtect yourself from the heat that your computer generates Prevent your computer from getting wetHandle your computer gently Important safety informationProtect your computer and data when moving it Conditions that require immediate actionService and upgrades Safety guidelinesPlugs and outlets Power cords and power adaptersExtension cords and related devices External devices Power supply statementGeneral battery notice Lithium coin cell battery notice Rechargeable battery noticeHeat and product ventilation Laser compliance statement Electrical current safety informationLiquid crystal display LCD notice Using headphones or earphonesAdditional safety information Xii User Guide Top view Getting to know your computerLeft-side view Right-side view Front view Bottom view Status indicatorsDevice access status indicator Caps Lock indicatorNumeric Lock indicator Power and battery status indicator FeaturesSpecifications Frequently asked questions Using your computerPutting the computer into sleep mode or shutting it down Tips on using your computerConnecting to power Configuring the operating systemChecking the battery status Using the ac power adapter and the battery packConnecting the ac power adapter Using the ac power adapterCharging the battery Maximizing the battery lifeHandling the battery Numeric keypad Using the touch padUsing the keyboard B590 Using the recovery buttonB490 Power conservation Fn+F1 Launching the camera and audio settings Fn+EscVolume controls Fn + Left/Right arrow Adjusting display brightness level Fn + Up/Down arrowUsing the media card reader Connecting to external devicesInserting a flash media card Using USB connectorsUsing the Nvidia Optimus Graphics feature Switching the Graphics Processing UnitCable Connecting to the networkWired connection Hardware connectionWireless connection Software configurationConnecting to the network User Guide Ergonomic information Accessibility and comfortYou and your computer What if you are traveling? Attaching a mechanical lock Using passwordsSecurity User Guide Solving recovery problems on the Windows 7 operating system Recovery overviewRefreshing your computer settings Recovery overview User Guide Static electricity prevention Replacing the batteryReplacing devices Replacing the backup battery Replacing devices Replacing the hard disk drive Prerequisites for the procedureReplacing a memory module User Guide Replacing devices Removing the optical drive Replacing devices User Guide General tips for preventing problems Preventing problemsCarry your computer properly Be careful about where and how you workTaking care of your computer Be gentle with your computerData protection Take care in setting passwordsClean the cover of your computer Handle storage media and drives properlyBe sure not to modify your computer Cleaning your computer keyboardCleaning your computer display Registering your computerBattery problems Troubleshooting computer problemsTroubleshooting Battery and power problemsSleep and hibernation problems Computer screen problemsAn ac power adapter problem Startup problemHard disk drive problems Problems with drives and other storage devicesOptical drive problems OneKey Recovery Pro program problemsPassword problem Computer does not start from a device you want Sound problemOther problems Your computer does not respondUser Guide Appendix A. Regulatory information Wireless related informationWireless interoperability Usage environment and your health Energy Star model informationElectronic emission notices Export classification noticeIndustry Canada Class B emission compliance statement Appendix A. Regulatory information User Guide Japan recycling statements Appendix B. Weee and recycling statementsChina Weee statement Important Weee Information Disposing of Lenovo computer components Recycling information for BrazilBattery recycling information for the European Union User Guide Ukraine RoHS China RoHS Turkish RoHSIndia RoHS Appendix D. Notices Trademarks Index User Guide Page Part Number 1P P/N
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B490, B590, 59366616 specifications

Lenovo's B-series laptops, including the B490, B590, and B59366616, are designed to meet the needs of business professionals who seek a balance between performance, affordability, and portability. These laptops are characterized by their solid build quality, robust features, and user-friendly design, making them ideal for everyday office tasks or on-the-go productivity.

The Lenovo B490 is equipped with a 14-inch display that delivers sharp visuals, making it suitable for presentations and document editing. It offers a variety of processor options, ranging from Intel Core i3 to Core i5, enabling users to select the level of performance that best suits their requirements. The B490 comes with 4GB or 8GB of RAM, which can be upgraded for enhanced multitasking capabilities. Additionally, it offers various storage options, including traditional hard drives and solid-state drives, providing flexibility in terms of speed and storage capacity.

On the other hand, the Lenovo B590 features a larger 15.6-inch display, making it a great choice for users who prefer a bigger screen for their workflow. Like the B490, it also supports a range of Intel processors and offers ample options for RAM and storage. The keyboard is designed for comfortable typing, which is essential for extended work sessions. Advanced technologies, such as Dolby Advanced Audio, ensure an enhanced audio experience, making it suitable for webinars, video conferences, and multimedia consumption.

Both models feature Lenovo's Enhanced Experience software that optimizes boot times and provides a range of tools for system maintenance and management. They also come with various connectivity options, including USB 3.0 ports, HDMI, and Ethernet, allowing users to connect to multiple devices with ease.

Security is another cornerstone of these laptops. Features like Lenovo’s OneKey Rescue System assist in data recovery, while the option for fingerprint readers adds an additional layer of security for sensitive business information.

Overall, the Lenovo B490, B590, and B59366616 offer a reliable and efficient computing solution for professionals. Their combination of performance, affordability, and essential features makes them favorable options for those looking to enhance productivity without breaking the bank. Whether in the office or on the move, these laptops are tailored to meet the diverse needs of business users.
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