Lenovo 59351627, 59343695, N580, 59RF0029, 4376XC2, U310 Troubleshooting, Frequently asked questions

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Chapter 5. Troubleshooting

Frequently asked questions -------------------------------------------------------------

This section lists frequently asked questions and tells where you can find detailed answers.

What safety precautions should I follow when using my computer?

See “Chapter 1. Important safety information” of Lenovo Safety and General Information Guide.

How can I prevent problems with my computer?

See “Chapter 2. Use and care Information” of Lenovo Safety and General Information Guide.

What are the main hardware features of my computer?

More information can be found in Chapter 1 and 2.

Where can I find the detailed specifications for my computer?

See http://consumersupport.lenovo.com.

Where are the recovery discs?

Your computer did not come with a recovery disc. For an explanation of the alternative recovery methods offered by Lenovo, see “Chapter 4. OneKey Rescue system” on page 28.

Where are the installation discs for pre-installed software?

Your computer does not come with installation discs for the pre-installed software. Installation programs for the pre-installed software on your computer can be downloaded from Lenovo’s consumer support Web site (http://consumersupport.lenovo.com). If your computer is pre-installed with Windows operating system, you can also find installation programs for some pre-installed software in the Application folder on D partition of the hard disk drive.

How can I contact the customer support center?

See “Chapter 3. Getting help and service” of Lenovo Safety and General Information Guide.

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Contents Lenovo IdeaPad U310/U410 Regulatory Notice First Edition January Copyright Lenovo Contents Page Top view Getting to know your computer„ U310 Getting to know your computer „ U410Speakers Getting to know your computer IntegratedTouchpad Left-side view Microphone Built-inBuilt-in microphone Combo audio jack Right-side viewGetting to know your computer Hdmi port Front view U310 U410Bottom view Louvers „ Reading the manuals „ Conncting to the power„ Configuring the operating system Learning the basicsLearning the basics „ Shutting down your computerPutting your computer into sleep state „ Battery Protection „ Checking battery status„ Charging the battery Touchpad Left-click area Right-click area Using the touchpadFn + End Using the keyboard„ Function key combinations „ Hotkeys Using hotkeys Setting hotkey mode Removing a memory card „ Using memory cards not suppliedInserting a memory card „ Connecting USB devices Enabling Bluetooth communications on your computer „ Connecting Bluetooth enabled device on select modelsSpecial keys and buttons „ OneKey Rescue system button aPower status indicator Battery status indicator System status indicatorsLearning the basics Symbol Indicator Meaning Status Securing your computer „ Using passwords„ Hardware connection Connecting to the InternetWired connection Connecting to the Internet „ Software configurationHardware connection Software configurationWireless connection OneKey Rescue system OneKey Rescue system „ Introduction OneKey Rescue system „ Creating a recovery discsInsert additional recordable discs when prompted Frequently asked questions TroubleshootingWhere can I find warranty information? TroubleshootingDisplay problems TroubleshootingSleep or hibernation problems Troubleshooting Password problemsWork Computer screen problemsStartup problem Troubleshooting Sound problemsBattery problems Hard disk drive problemOther problems Trademarks Page New World. New Thinking.TM
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