Chapter 5. Troubleshooting
The computer does not | • If the computer does not return from sleep mode, it |
return from sleep mode and | may have entered hibernation mode automatically |
the computer does not | because the battery is depleted. Check the power |
work. | indicator. |
| • If your computer is in sleep mode, connect the AC |
| adapter to the computer, then press any key or the |
| power button. |
| • If your computer is in hibernation mode or |
| state, connect the AC adapter to the computer, then |
| press the power button to resume operation. |
Note: If the system still does not return from sleep mode, your system has stopped responding, and you cannot turn off the computer; reset the computer. Unsaved data may be lost. To reset the computer, press and hold the power button for 4 seconds or more. If the computer is still not reset, remove the AC adapter.
Computer screen problems
The screen is blank. | • Do the following: |
| - If you are using the AC adapter, or using the |
| battery, and the battery status indicator is on, press |
| to make the screen brighter. |
| - If the power indicator is in blinking, press the |
| power button to resume from the sleep mode. |
| - If the problem persist, follow the solution in the |
| following problem “The screen is unreadable or |
| distorted.” |
The screen is unreadable or distorted.
•Make sure that:
-The display device driver is installed correctly.
-The screen resolution and color quality are correctly set.
-The monitor type is correct.
Incorrect characters appear | • Did you install the operating system or programs |
on the screen. | correctly? If they are installed and configured |
| correctly, have the computer serviced. |
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