Lenovo 7814, 9683, 9689, 9684, 9685, 9682, 9690, 9687, 9680 PC-Doctor for Windows, PC-Doctor for DOS

Page 37

display. You will need to have all problem-related log files available when you speak to a Lenovo technical support representative.

PC-Doctor for Windows

PC-Doctor for Windows is a diagnostic program that works through the Windows operating system. This diagnostic program enables you to view symptoms and solutions for computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information.

To run PC-Doctor for Windows, open the Start menu from the Windows desktop, select All Programs, select PC-Doctor for Windows, and click PC-Doctor for Windows. Follow the instructions on the screen. For additional information about running the diagnostic program, refer to the PC-Doctor for Windows help system.

If you still suspect a problem after PC-Doctor for Windows runs successfully, run PC-Doctor for DOS or PC- Doctor for Windows PE to help you diagnose your computer problem.

PC-Doctor for DOS

Depending upon your machine type and model, you have either PC- Doctor for DOS or PC-Doctor for Windows PE on your Lenovo computer. The PC-Doctor for DOS diagnostic program is part of the Rescue and Recovery workspace and runs independently of the Windows operating system. Use PC-Doctor for DOS, if you are unable to start the Windows operating system or if PC-Doctor for Windows has not been successful in isolating a possible problem. You can run PC-Doctor for DOS from a diagnostic CD image or diagnostic diskettes that you create. You can also run PC-Doctor for DOS from the Rescue and Recovery workspace.

Note: Be sure to create a diagnostic CD image or diagnostic diskettes in case you

are unable to run PC-Doctor for DOS from the Rescue and Recovery workspace.

Creating a diagnostic CD image

To create a diagnostic CD image, download a self-starting bootable CD image (known as an .iso image) of the diagnostic program from http://www.lenovo.com/support/. After you download the image, you can create the CD using any CD burning software.

If your computer does not have a CD burner or you do not have Internet access, see “Creating diagnostic diskettes.”

Creating diagnostic diskettes

To create diagnostic diskettes, download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support/ onto two blank, formatted diskettes.

If you do not have Internet access, create the diagnostic diskettes using the following procedure:

Note: You will need a diskette drive on your computer or a USB diskette drive to complete this procedure.

1.Shut down the operating system and turn off the computer.

2.If you are using a USB diskette drive, plug it into the computer.

3.Repeatedly press and release the F11 key as you turn on the computer.

Chapter 7. Troubleshooting and diagnostics 29

Page 36 Page 38
Image 37
Page 36 Page 38
Contents Lenovo User Guide Page Lenovo Page Contents Iv User Guide Introduction Vi User Guide Important safety information User Guide Comfort Arranging your workspaceGlare and lighting Electrical outlets and cable lengths Air circulationInstalling the vertical stand on some models Setting up your computerConnecting your computer Setting up your computer Phone Line Setting up your computer 1394 Finishing the software installation Turning on computer powerCompleting important tasks Updating your operating system Installing other operating systemsUpdating your antivirus software Shutting down the computerFeatures Input/output features System management featuresPower Security featuresOperating systems, preinstalled varies by model Preinstalled softwareEnvironment SpecificationsWidth 331 mm 13.03 Height 105 mm 4.13 Depth 405 mm 15.94 User Guide Software provided with your Windows operating system Software overviewSoftware provided by Lenovo PC Doctor for WINPE, PC Doctor for WindowsUser Guide Starting the Setup Utility program Using the Setup UtilityViewing and changing settings Using passwordsAdministrator Password User PasswordSetting, changing, and deleting a password Using Security Profile by DeviceSelecting a temporary startup device Selecting a startup deviceSelecting or changing the startup device sequence Select Security Profile by DeviceExiting from the Setup Utility program Advanced settingsUpdating flashing Bios from a CD-ROM or diskette Using system programsUpdating system programs Click Continue Click Downloads and drivers Updating flashing Bios from your operating systemBasic troubleshooting Troubleshooting and diagnosticsDiagnostic programs PC-Doctor for DOS PC-Doctor for WindowsRunning diagnostics from the CD or diskettes PC-Doctor for Windows PE Cleaning the mouseOptical mouse Non-optical mouse1 Retainer ring 2 Ball 3 Plastic rollers 4 Ball cage Creating and using the Product Recovery disc Recovering softwareTo create Product Recovery discs, do the following Performing backup and recovery operations Using the Rescue and Recovery workspace To start the Rescue and Recovery workspace, do the following Creating and using a Recovery Repair diskette Creating and using rescue mediaTo create a Recovery Repair diskette, do the following To create rescue media, do the followingTo use the Recovery Repair diskette, do the following Recovering or installing device driversSolving recovery problems Setting a rescue device in the startup sequenceUser Guide Information resources Getting information, help, and serviceOnline Books folder Lenovo CareSafety and Warranty Access HelpHelp and service Calling for service Using the documentation and diagnostic programsPurchasing additional services Using other servicesBasic AT commands Appendix A. Manual modem commandsLow speaker volume Enable RTS/CTS hardware flow control Extended AT commands+MS=? MNP/V.42/V.42bis/V.44 commandsFax Class 2 commands Fax Class 1 commandsVoice commands Appendix A. Manual modem commands User Guide Appendix B. Notices Trademarks Television output noticeIndex Page Page User Guide Page Part Number 43C3103

7814, 7813, 7819, 7818, 7816 specifications

Lenovo has carved a niche for itself in the realm of computing with its extensive lineup of laptops and desktops. Among these, models like the Lenovo 9683, 7817, 7818, 9688, and 7815 stand out due to their impressive specifications, innovative technologies, and suitability for various user needs, from casual computing to business applications.

The Lenovo 9683 series is recognized for its robust performance and sleek design. It often features the latest Intel or AMD processors, providing users with the power to handle multitasking efficiently. The graphics capabilities are equally noteworthy, with options for discrete GPUs that enhance visual performance for gaming and graphics-intensive applications. The display on the 9683 is typically vibrant, often featuring high-resolution panels that offer rich colors and wide viewing angles, ideal for content consumption and creation.

Moving on to the Lenovo 7817 and 7818 models, these are tailored for business professionals. The 7817 emphasizes security and productivity, often equipped with advanced features like fingerprint readers and smart card readers. Collaboration tools are integrated seamlessly, making it easier for teams to connect and communicate. With long battery life and a lightweight design, the 7817 is perfect for on-the-go professionals. The 7818, while retaining similar features, offers additional performance capabilities, often boasting enhanced cooling systems and upgraded RAM options for streamlined workflows.

The Lenovo 9688 model further enhances the blend of performance and portability. This model usually incorporates cutting-edge connectivity features, such as Wi-Fi 6 and Bluetooth 5.0, ensuring faster data transfer and a more reliable connection to peripherals. The keyboard layout is designed for comfort and efficiency, making it suitable for long typing sessions.

Finally, the Lenovo 7815 stands out in the lineup for its all-around value. Often featuring an excellent balance between performance and affordability, this model includes integrated graphics suitable for everyday tasks and casual gaming. The full-HD display provides a crisp visual experience, making it suitable for both work and entertainment. Its commitment to build quality and user-friendly interface makes it a top choice for students and general users alike.

In summary, the Lenovo 9683, 7817, 7818, 9688, and 7815 embody the brand's commitment to innovation, performance, and usability, making them suitable choices for a diverse range of consumers looking for reliability in their computing devices.
Top Page Image Contents