Lenovo 9691 7812, 9683 Getting information, help, and service, Information resources, Lenovo Care

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Chapter 9. Getting information, help, and service

This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo.

Information resources

This section describes how to access useful resources relating to your computing needs.

Online Books folder

The Online Books folder provides publications to help you set up and use your computer. The Online Books folder is preinstalled on your computer and requires no Internet access to view the publications. In addition to this User Guide, the Hardware Installation and Replacement Guide is also available in the Online Books folder.

The Hardware Installation and Replacement Guide provides step-by-step instructions for replacing Customer Replacement Units (CRUs) in your computer. CRUs are computer parts that can be upgraded or replaced by the customer.

To view a publication, open the Start menu from the Windows desktop, select All Programs, select Online Books, and click Online Books. Double-click on the appropriate publication for your computer. The publications also are available on the Lenovo Web site at http://www.lenovo.com.

Notes:

1.These publications are in Portable Document Format (PDF) format, which requires Adobe Acrobat Reader to be installed. If Adobe Acrobat Reader has not yet been installed on your computer, a message will appear when you attempt to view the PDF file and you will be guided through the Adobe Acrobat Reader installation.

2.The publications that are preinstalled on your computer are available in other languages on the Lenovo Support Web site at http://www.lenovo.com/support/.

3.If you want to install a different language version of Adobe Acrobat Reader than the version provided on your computer, go to the Adobe Web site at http://www.adobe.com and download the version you want to use.

Lenovo Care

Lenovo Care contains information sources and tools designed to make computing easier and secure.

Lenovo Care provides information about your computer and easy access to various technologies, such as:

vThe Rescue and Recovery program

vFactory Recovery

vSystem Update

Note: Lenovo Care technologies are only available on select Lenovo computers.

© Lenovo 2005, 2007. Portions © IBM Corp. 2005.

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Contents Lenovo User Guide Page Lenovo Page Contents Iv User Guide Introduction Vi User Guide Important safety information User Guide Comfort Arranging your workspaceGlare and lighting Electrical outlets and cable lengths Air circulationInstalling the vertical stand on some models Setting up your computerConnecting your computer Setting up your computer Phone Line Setting up your computer 1394 Finishing the software installation Turning on computer powerCompleting important tasks Updating your operating system Installing other operating systemsUpdating your antivirus software Shutting down the computerFeatures Input/output features System management featuresPower Security featuresOperating systems, preinstalled varies by model Preinstalled softwareEnvironment SpecificationsWidth 331 mm 13.03 Height 105 mm 4.13 Depth 405 mm 15.94 User Guide Software provided with your Windows operating system Software overviewSoftware provided by Lenovo PC Doctor for WINPE, PC Doctor for WindowsUser Guide Starting the Setup Utility program Using the Setup UtilityViewing and changing settings Using passwordsAdministrator Password User PasswordSetting, changing, and deleting a password Using Security Profile by DeviceSelecting a temporary startup device Selecting a startup deviceSelecting or changing the startup device sequence Select Security Profile by DeviceExiting from the Setup Utility program Advanced settingsUpdating flashing Bios from a CD-ROM or diskette Using system programsUpdating system programs Click Continue Click Downloads and drivers Updating flashing Bios from your operating systemBasic troubleshooting Troubleshooting and diagnosticsDiagnostic programs PC-Doctor for DOS PC-Doctor for WindowsRunning diagnostics from the CD or diskettes PC-Doctor for Windows PE Cleaning the mouseOptical mouse Non-optical mouse1 Retainer ring 2 Ball 3 Plastic rollers 4 Ball cage Creating and using the Product Recovery disc Recovering softwareTo create Product Recovery discs, do the following Performing backup and recovery operations Using the Rescue and Recovery workspace To start the Rescue and Recovery workspace, do the following Creating and using a Recovery Repair diskette Creating and using rescue mediaTo create a Recovery Repair diskette, do the following To create rescue media, do the followingTo use the Recovery Repair diskette, do the following Recovering or installing device driversSolving recovery problems Setting a rescue device in the startup sequenceUser Guide Information resources Getting information, help, and serviceOnline Books folder Lenovo CareSafety and Warranty Access HelpHelp and service Calling for service Using the documentation and diagnostic programsPurchasing additional services Using other servicesBasic AT commands Appendix A. Manual modem commandsLow speaker volume Enable RTS/CTS hardware flow control Extended AT commands+MS=? MNP/V.42/V.42bis/V.44 commandsFax Class 2 commands Fax Class 1 commandsVoice commands Appendix A. Manual modem commands User Guide Appendix B. Notices Trademarks Television output noticeIndex Page Page User Guide Page Part Number 43C3103

7814, 7813, 7819, 7818, 7816 specifications

Lenovo has carved a niche for itself in the realm of computing with its extensive lineup of laptops and desktops. Among these, models like the Lenovo 9683, 7817, 7818, 9688, and 7815 stand out due to their impressive specifications, innovative technologies, and suitability for various user needs, from casual computing to business applications.

The Lenovo 9683 series is recognized for its robust performance and sleek design. It often features the latest Intel or AMD processors, providing users with the power to handle multitasking efficiently. The graphics capabilities are equally noteworthy, with options for discrete GPUs that enhance visual performance for gaming and graphics-intensive applications. The display on the 9683 is typically vibrant, often featuring high-resolution panels that offer rich colors and wide viewing angles, ideal for content consumption and creation.

Moving on to the Lenovo 7817 and 7818 models, these are tailored for business professionals. The 7817 emphasizes security and productivity, often equipped with advanced features like fingerprint readers and smart card readers. Collaboration tools are integrated seamlessly, making it easier for teams to connect and communicate. With long battery life and a lightweight design, the 7817 is perfect for on-the-go professionals. The 7818, while retaining similar features, offers additional performance capabilities, often boasting enhanced cooling systems and upgraded RAM options for streamlined workflows.

The Lenovo 9688 model further enhances the blend of performance and portability. This model usually incorporates cutting-edge connectivity features, such as Wi-Fi 6 and Bluetooth 5.0, ensuring faster data transfer and a more reliable connection to peripherals. The keyboard layout is designed for comfort and efficiency, making it suitable for long typing sessions.

Finally, the Lenovo 7815 stands out in the lineup for its all-around value. Often featuring an excellent balance between performance and affordability, this model includes integrated graphics suitable for everyday tasks and casual gaming. The full-HD display provides a crisp visual experience, making it suitable for both work and entertainment. Its commitment to build quality and user-friendly interface makes it a top choice for students and general users alike.

In summary, the Lenovo 9683, 7817, 7818, 9688, and 7815 embody the brand's commitment to innovation, performance, and usability, making them suitable choices for a diverse range of consumers looking for reliability in their computing devices.
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