Lenovo S300, S405, S400 manual Troubleshooting, Frequently asked questions

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Chapter 5. Troubleshooting

Frequently asked questions ------------------------------------------------------------

This section lists frequently asked questions and tells where you can find detailed answers. For details about each publication included in the package with your computer, see Lenovo IdeaPad S300/S400/S405 Setup Poster.

What safety precautions should I follow when using my computer?

See “Chapter 1. Important safety information” of Lenovo Safety and General Information Guide.

How can I prevent problems with my computer?

See “Chapter 2. Use and care Information” of Lenovo Safety and General Information Guide.

What are the main hardware features of my computer?

More information can be found in Chapter 1 and 2.

Where can I find the detailed specifications for my computer?

See http://consumersupport.lenovo.com.

Where are the recovery discs?

Your computer did not come with a recovery disc. For an explanation of the alternative recovery methods offered by Lenovo, For details, see “Chapter 4. OneKey Rescue system” on page 27.

Where are the installation discs for pre-installed software?

Your computer does not come with installation discs for the pre-installed software. Installation programs for the pre-installed software on your computer can be downloaded from Lenovo’s consumer support Web site (http://consumersupport.lenovo.com). If your computer is pre-installed with Windows operating system, you can also find installation programs for some pre-installed software in the Application folder on D partition of the hard disk drive.

How can I contact the customer support center?

See “Chapter 3. Getting help and service” of Lenovo Safety and General Information Guide.

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Contents Lenovo IdeaPad S300/S400/S405 Regulatory Notice First Edition June Copyright Lenovo Contents Page Getting to know your computer Top viewGetting to know your computer Integrated TouchpadLeft-side view Jack Right-side viewUSB 2.0 port Front view Bottom view Learning the basics „ Connecting to the power„ Configuring the operating system „ Reading the manualsShutting down your computer Putting your computer into sleep stateLearning the basics „ Charging the battery „ Checking battery status„ Removing the battery pack „ Handling the battery Left-click area Using the touchpadRight-click area „ Lenovo Intelligent Touchpad Starting and using Quick NotesApplication Used for Starting Wall Paper Hotkeys „ Setting hotkey mode Inserting a memory card „ Using memory cards not suppliedRemoving a memory card „ Connecting USB devices „ Connecting Bluetooth enabled devices on select models Enabling Bluetooth communications on your computer„ Lenovo Quick Start b „ Novo button aSpecial keys and buttons System status indicators Power status indicator Battery status indicatorLearning the basics Symbol Indicator Meaning Status „ Using passwords „ Using VeriFaceSecuring your computer „ Starting Lenovo Quick Start Using Lenovo Quick Start„ Exiting Lenovo Quick Start Wired connection Connecting to the Internet„ Hardware connection Cable „ Software configuration Connecting to the InternetWireless connection Software configurationHardware connection „ Introduction OneKey Rescue systemOneKey Rescue system „ Creating a recovery discs OneKey Rescue systemInsert additional recordable discs when prompted Troubleshooting Frequently asked questionsTroubleshooting Where can I find warranty information?Troubleshooting Display problemsTroubleshooting Password problems Sleep or hibernation problemsSound problems Troubleshooting Computer screen problemsBattery problems Startup problem Troubleshooting Hard disk drive problemOneKey Rescue system problems Troubleshooting Other problems RespondTrademarks Page New World. New Thinking.TM