Chapter 5. Troubleshooting
Where can I find warranty information?
For the warranty applicable to your computer, including the warranty period and type of warranty service, see the Lenovo limited warranty flyer that came with your computer.
Where can I find the device drivers?
A compatible device driver is a requirement to ensure correct operation and performance of each component in your computer. All the device drivers for your computer model can be downloaded from Lenovo’s consumer support Web site. If your computer is
What can I do if the backup process fails?
If you can start the backup feature without a problem, but it fails during the backup process, please try the following steps:
1Close other programs, then restart the backup process.
2Check if the destination media is damaged, try to select another path and then try again.
When do I need to restore the system to the factory status?
You can use this feature when your system fails or you need to
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