Lenovo B470, V470 manual Troubleshooting Battery problems, Hard disk drive problem, Startup problem

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Chapter 5. Troubleshooting

Battery problems

Your computer shuts down before

• Discharge and recharge the battery.

the battery status indicator shows

 

empty.

 

-or-

 

Your computer operates after the

 

battery status indicator shows

 

empty.

 

The operating time for a fully charged battery is short.

The computer does not operate with a fully charged battery.

The battery does not charge.

•For details, see “Handling the battery” in Chapter 2.

•The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again.

•For details, see “Handling the battery” in Chapter 2.

A hard disk drive problem

The hard disk drive does not work.

• In the Boot menu in BIOS setup utility, make sure that the hard disk

 

drive is included in the Boot Priority Order correctly.

 

 

A startup problem

 

 

 

The Microsoft® Windows operating

• Use the OneKey Rescue system to help solve or identify your

system does not start.

problem. For details about OneKey Rescue system, see “Chapter 4.

 

OneKey Rescue system” on page 33.

 

OneKey Rescue system problems

 

 

Backup cannot be made.

• You are not currently using a Windows operating system.

 

• There is not enough space to store the backed up data. You will need

 

to free more hard disk space on your system partition (C drive).

Fail to restore system partition to

• The system partition, such as the partition size or the drive capacity

factory default.

of C, has been modified.

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Contents Lenovo V470/V570/ B470/B570 Regulatory Notice Contents Page Getting to know your computer Top viewGetting to know your computer „ B470 „ B570 Built-in microphone Touchpad Getting to know your computer „ V470/B470 „ V570/B570USB port Right-side view „ V470/B470 „ V570/B570GPU Graphics Processing Unit switch Select models only Device switch Select your computerMemory card slot Bottom view SIM card slot Select models only Learning the basics „ Conncting to the power„ Configuring the operating system „ Reading the manualsLearning the basics Shutting down your computer„ Removing the battery pack „ Checking battery status„ Charging the battery „ Handling the batteryLeft click button Right click button„ Numeric keypad V470/B470V570/B570 „ Function key combinations Learning the basics Inserting a memory card „ Using memory cards not supplied„ Connecting a universal serial bus USB device Removing a memory card„ Connecting a Bluetooth device Select models only Enabling Bluetooth communications on your computerSwitching GPU Select models only To change the GPU, do the followingSpecial keys and buttons „ OneKey Rescue system buttonV470 B470 V570 B570 Page „ Fingerprint reader Select models only „ Using passwords„ Attaching a security lock not supplied „ Active Protection System APS V470/V570 Select models only„ Hardware connection Connecting to the Internet„ Software configuration CableEnabling wireless connection „ Using Wi-Fi/WiMAX Select models onlyConnecting to the Internet Software configuration„ Using Mobile Broadband Select models only Connecting to the Internet Inserting the SIM card V570 Connecting to the Internet Removing the SIM card OneKey Rescue system „ IntroductionTroubleshooting Frequently asked questionsTroubleshooting When do I need to restore the system to the factory status?Display problems Password problemTroubleshooting Sleep or hibernation problems Computer screen problemsSound problems Startup problem Troubleshooting Battery problemsHard disk drive problem OneKey Rescue system problemsTroubleshooting Other problems Replacing the battery Appendix A. CRU instructionsAppendix A. CRU instructions Handling a hard disk driveAppendix A. CRU instructions Appendix A. CRU instructions Appendix A. CRU instructions Sdram Appendix A. CRU instructions Appendix A. CRU instructions Removing the optical drive only for V470/B470 „ How to obtain warranty service Appendix B. Lenovo limited warranty„ What this warranty covers „ What your service provider will do to correct problems„ Replacement of a product or part Appendix B. Lenovo limited warranty„ Your additional responsibilities „ What this warranty does not cover „ Use of personal information„ Limitation of liability „ Dispute resolution „ Other rights„ European Economic Area EEA Product or Machine type Country or region of purchase „ Types of warranty service Appendix B. Lenovo limited warranty Appendix C. Product specific notices Energy star informationAppendix C. Product specific notices WindowsElectronic emissions notices „ Federal Communications Commission FCC Statement„ Industry Canada Class B Emission Compliance Statement „ Avis de conformité à la réglementation d’Industrie Canada„ German Class B Compliance Statement „ European Union Compliance Statement Class B Compliance Ports Appendix D. SpecificationsSystem OthersTrademarks Problems IndexPage Do not Return IT to the Store If your product is not working correctlyNew World. New Thinking.TM

B470, V470 specifications

The Lenovo V470 and B470 laptops are part of Lenovo's series targeted at small and medium-sized businesses, offering a blend of performance, reliability, and essential features for everyday computing tasks. These laptops are particularly known for their balance of power and portability, making them suitable for professionals and students alike.

The Lenovo V470 features a sleek design with a durable finish, combining aesthetics with functionality. It is equipped with Intel's Core i-series processors, providing robust performance for multitasking and running demanding applications. The laptop comes with various memory options, typically ranging from 4GB to 8GB of DDR3 RAM, which can be further upgraded for those who need enhanced performance.

One standout feature of the V470 is its 14-inch display, available in both HD (1366x768) and HD+ (1600x900) resolutions. This means users will enjoy vibrant visuals and clear text, making it ideal for watching videos, reading documents, and browsing the web. Moreover, the anti-glare coating ensures that users can work comfortably in different lighting conditions without straining their eyes.

On the other hand, the Lenovo B470 offers similar features but targets a slightly different user base. It emphasizes affordability while not compromising too much on performance. The B470 also features Intel's processors, along with customizable options for RAM and storage, allowing users to configure the laptop according to their specific needs.

Both models come with essential connectivity options, including USB 3.0 ports, HDMI, and VGA outputs, which facilitate easy connections to peripherals and external displays. Bluetooth and Wi-Fi support ensures that users can easily connect to networks and other devices wirelessly.

Security is also a crucial aspect for both laptops, as they often include features like a fingerprint reader and Lenovo's password manager, which help protect sensitive information. Additionally, Lenovo’s OneKey Rescue System allows for easy system recovery in case of any software issues.

Both the V470 and B470 are designed to provide a reliable computing experience, making them excellent choices for users looking for dependable performance without breaking the bank. With their balance of performance, portability, and security features, these laptops cater to a multitude of professional and academic needs in today's fast-paced environment.
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