Lenovo B470, V470 manual „ Types of warranty service

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Appendix B. Lenovo limited warranty

„Types of warranty service

1 Customer Replaceable Unit (“CRU”) Service

Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools. Installation of Self-service CRUs is your responsibility. You may request that a Service Provider install Optional-service CRUs under one of the other types of warranty service designated for your product. An optional service offering may be available for purchase from Lenovo to have Lenovo install Self-service CRUs for you. You may find a list of CRUs and their designation in the publication that ships with your product or at www.lenovo.com/CRUs. The requirement to return a defective CRU, if any, will be specified in the materials shipped with a replacement CRU. When return is required: 1) return instructions, a prepaid return shipping label, and a container will be included with the replacement CRU; and 2) you may be charged for the replacement CRU if your Service Provider does not receive the defective CRU within thirty (30) days of your receipt of the replacement.

2 On-site Service

Under On-Site Service, your Service Provider will either repair or exchange the product at your location. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For some products, certain repairs may require your Service Provider to send the product to a designated service center.

3 Courier or Depot Service

Under Courier or Depot Service, your product will be repaired or exchanged at a designated service center, with shipping arranged by your Service Provider. You are responsible for disconnecting the product. A shipping container will be provided to you for you to return your product to a designated service center. A courier will pick up your product and deliver it to the designated service center. Following its repair or exchange, the service center will arrange the return delivery of the product to you.

4 Customer Carry-In or Mail-In Service

Under Customer Carry-In or Mail-In Service, your product will be repaired or exchanged at a designated service center, with delivery or shipping arranged by you. You are responsible to deliver or mail, as your Service Provider specifies, (prepaid by you unless specified otherwise) the product, suitably packaged to a designated location. After the product has been repaired or exchanged, it will be made available for your collection. Failure to collect the product may result in your Service Provider disposing of the product as it sees fit. For Mail-in Service, the product will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise.

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Contents Lenovo V470/V570/ B470/B570 Regulatory Notice Contents Page Getting to know your computer Top viewGetting to know your computer „ B470 „ B570 Built-in microphone Touchpad Getting to know your computer „ V470/B470 „ V570/B570USB port Right-side view „ V470/B470 „ V570/B570Device switch Select your computer GPU Graphics Processing Unit switch Select models onlyMemory card slot Bottom view SIM card slot Select models only Learning the basics „ Conncting to the power„ Configuring the operating system „ Reading the manualsLearning the basics Shutting down your computer„ Removing the battery pack „ Checking battery status„ Charging the battery „ Handling the batteryLeft click button Right click buttonV470/B470 „ Numeric keypadV570/B570 „ Function key combinations Learning the basics Inserting a memory card „ Using memory cards not supplied„ Connecting a universal serial bus USB device Removing a memory card„ Connecting a Bluetooth device Select models only Enabling Bluetooth communications on your computerSwitching GPU Select models only To change the GPU, do the followingSpecial keys and buttons „ OneKey Rescue system buttonV470 B470 V570 B570 Page „ Fingerprint reader Select models only „ Using passwords„ Attaching a security lock not supplied „ Active Protection System APS V470/V570 Select models only„ Hardware connection Connecting to the Internet„ Software configuration CableEnabling wireless connection „ Using Wi-Fi/WiMAX Select models onlyConnecting to the Internet Software configuration„ Using Mobile Broadband Select models only Connecting to the Internet Inserting the SIM card V570 Connecting to the Internet Removing the SIM card OneKey Rescue system „ IntroductionTroubleshooting Frequently asked questionsTroubleshooting When do I need to restore the system to the factory status?Display problems Password problemComputer screen problems Troubleshooting Sleep or hibernation problemsSound problems Startup problem Troubleshooting Battery problemsHard disk drive problem OneKey Rescue system problemsTroubleshooting Other problems Replacing the battery Appendix A. CRU instructionsAppendix A. CRU instructions Handling a hard disk driveAppendix A. CRU instructions Appendix A. CRU instructions Appendix A. CRU instructions Sdram Appendix A. CRU instructions Appendix A. CRU instructions Removing the optical drive only for V470/B470 „ How to obtain warranty service Appendix B. Lenovo limited warranty„ What this warranty covers „ What your service provider will do to correct problemsAppendix B. Lenovo limited warranty „ Replacement of a product or part„ Your additional responsibilities „ Use of personal information „ What this warranty does not cover„ Limitation of liability „ Other rights „ Dispute resolution„ European Economic Area EEA Product or Machine type Country or region of purchase „ Types of warranty service Appendix B. Lenovo limited warranty Appendix C. Product specific notices Energy star informationAppendix C. Product specific notices WindowsElectronic emissions notices „ Federal Communications Commission FCC Statement„ Avis de conformité à la réglementation d’Industrie Canada „ Industry Canada Class B Emission Compliance Statement„ German Class B Compliance Statement „ European Union Compliance Statement Class B Compliance Ports Appendix D. SpecificationsSystem OthersTrademarks Problems IndexPage Do not Return IT to the Store If your product is not working correctlyNew World. New Thinking.TM

B470, V470 specifications

The Lenovo V470 and B470 laptops are part of Lenovo's series targeted at small and medium-sized businesses, offering a blend of performance, reliability, and essential features for everyday computing tasks. These laptops are particularly known for their balance of power and portability, making them suitable for professionals and students alike.

The Lenovo V470 features a sleek design with a durable finish, combining aesthetics with functionality. It is equipped with Intel's Core i-series processors, providing robust performance for multitasking and running demanding applications. The laptop comes with various memory options, typically ranging from 4GB to 8GB of DDR3 RAM, which can be further upgraded for those who need enhanced performance.

One standout feature of the V470 is its 14-inch display, available in both HD (1366x768) and HD+ (1600x900) resolutions. This means users will enjoy vibrant visuals and clear text, making it ideal for watching videos, reading documents, and browsing the web. Moreover, the anti-glare coating ensures that users can work comfortably in different lighting conditions without straining their eyes.

On the other hand, the Lenovo B470 offers similar features but targets a slightly different user base. It emphasizes affordability while not compromising too much on performance. The B470 also features Intel's processors, along with customizable options for RAM and storage, allowing users to configure the laptop according to their specific needs.

Both models come with essential connectivity options, including USB 3.0 ports, HDMI, and VGA outputs, which facilitate easy connections to peripherals and external displays. Bluetooth and Wi-Fi support ensures that users can easily connect to networks and other devices wirelessly.

Security is also a crucial aspect for both laptops, as they often include features like a fingerprint reader and Lenovo's password manager, which help protect sensitive information. Additionally, Lenovo’s OneKey Rescue System allows for easy system recovery in case of any software issues.

Both the V470 and B470 are designed to provide a reliable computing experience, making them excellent choices for users looking for dependable performance without breaking the bank. With their balance of performance, portability, and security features, these laptops cater to a multitude of professional and academic needs in today's fast-paced environment.
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