Lenovo B560 manual „ Types of warranty service

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Appendix B. Lenovo limited warranty

„Types of warranty service

1 Customer Replaceable Unit (“CRU”) Service

Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools. Installation of Self-service CRUs is your responsibility. You may request that a Service Provider install Optional-service CRUs under one of the other types of warranty service designated for your product. An optional service offering may be available for purchase from Lenovo to have Lenovo install Self-service CRUs for you. You may find a list of CRUs and their designation in the publication that ships with your product or at www.lenovo.com/CRUs. The requirement to return a defective CRU, if any, will be specified in the materials shipped with a replacement CRU. When return is required: 1) return instructions, a prepaid return shipping label, and a container will be included with the replacement CRU; and 2) you may be charged for the replacement CRU if your Service Provider does not receive the defective CRU within thirty (30) days of your receipt of the replacement.

2 On-site Service

Under On-Site Service, your Service Provider will either repair or exchange the product at your location. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For some products, certain repairs may require your Service Provider to send the product to a designated service center.

3 Courier or Depot Service

Under Courier or Depot Service, your product will be repaired or exchanged at a designated service center, with shipping arranged by your Service Provider. You are responsible for disconnecting the product. A shipping container will be provided to you for you to return your product to a designated service center. A courier will pick up your product and deliver it to the designated service center. Following its repair or exchange, the service center will arrange the return delivery of the product to you.

4 Customer Carry-In or Mail-In Service

Under Customer Carry-In or Mail-In Service, your product will be repaired or exchanged at a designated service center, with delivery or shipping arranged by you. You are responsible to deliver or mail, as your Service Provider specifies, (prepaid by you unless specified otherwise) the product, suitably packaged to a designated location. After the product has been repaired or exchanged, it will be made available for your collection. Failure to collect the product may result in your Service Provider disposing of the product as it sees fit. For Mail-in Service, the product will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise.

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Contents Lenovo B560 Regulatory Notice Contents Page Top view Getting to know your computerAntennas Select Models only Computer display Power button Select models only Wireless moduleIndicators Built-in microphone Getting to know your computerUSB port Headphone jack Right-side viewMemory card slot Speakers Battery packGetting to know your computer „ Configuring the operating system „ Conncting to the powerLearning the basics „ Reading the manualsLearning the basics „ Shutting down your computer„ Charging the battery „ Checking battery status„ Removing the battery pack „ Handling the batteryRight click button Left click button„ Function key combinations „ Numeric keypadLearning the basics „ Using memory cards not supplied Connecting external devices„ Connecting a universal serial bus USB device Inserting a memory cardEnabling Bluetooth communications on your computer „ Connecting a Bluetooth device Select models only„ OneKey Rescue system button Special keys and buttonsC d G h Securing your computer „ Using passwords„ Attaching a security lock not supplied „ Fingerprint reader Select models only„ Software configuration Connecting to the Internet„ Hardware connection CableConnecting to the Internet „ Using Wi-Fi/WiMAX Select models onlyEnabling wireless connection Software configuration„ Using Mobile Broadband Select models only Connecting to the Internet Inserting the SIM card Connecting to the Internet Removing the SIM card OneKey Rescue system OneKey Rescue system„ Introduction Frequently asked questions TroubleshootingWhen do I need to restore the system to the factory status? TroubleshootingPassword problem Display problemsComputer screen problems Troubleshooting Sleep or hibernation problemsSound problems Hard disk drive problem Troubleshooting Battery problemsStartup problem OneKey Rescue system problemsYour computer does not respond Troubleshooting Other problemsPage Appendix A. CRU instructions Replacing the hard disk driveHandling a hard disk drive Appendix A. CRU instructions Appendix A. CRU instructions Appendix A. CRU instructions Sdram Page Appendix A. CRU instructions Removing the optical drive „ What this warranty covers Appendix B. Lenovo limited warranty„ How to obtain warranty service „ What your service provider will do to correct problemsAppendix B. Lenovo limited warranty „ Replacement of a product or part„ Your additional responsibilities „ Use of personal information „ What this warranty does not cover„ Limitation of liability „ Other rights „ Dispute resolution„ European Economic Area EEA Warranty information „ Types of warranty service Appendix B. Lenovo limited warranty Energy star information Appendix C. Product specific NoticesWindows Appendix C. Product specific Notices„ Federal Communications Commission FCC Statement Electronic emissions notices„ Avis de conformité à la réglementation d’Industrie Canada „ Industry Canada Class B Emission Compliance Statement„ German Class B Compliance Statement „ European Union Compliance Statement Class B Compliance Model Name B560 Machine Type 20068 Form Factor Appendix D. SpecificationsSystem PortsTrademarks Index ProblemsIf your product is not working correctly Do not Return IT to the StoreNew World. New Thinking.TM
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